Tucson, Arizona, United States
I provide technical support and endpoint management solutions to faculty, researchers, and administrative staff to ensure smooth, secure operations across BIO5 labs and offices. Collaborating with management, I utilize Microsoft Intune to configure device groups, streamline provisioning pipelines, and directly manage the hands-on deployment and user onboarding of tailored workstations for administrative and research personnel. My role includes maintaining lab equipment, troubleshooting hardware and software issues, and supporting daily technology needs. I assist with account management, secure VPN access, and network configurations, while also coordinating the lifecycle of new devices to sustain a reliable foundation for interdisciplinary collaboration.
As the owner and operator of LMB Videography, I lead a dedicated team in delivering seamless video and photo shoots, ensuring smooth execution and high-quality results. I work closely with clients to bring their creative vision to life through carefully crafted videos. With a strong portfolio of wedding films and documentaries, I consistently demonstrate exceptional skills in time management, multitasking, and client communication
Managed the setup and maintenance of POS systems, ensuring they operated smoothly and were correctly configured. • Updated and modified digital menus, utilizing Photoshop to create visually appealing and accurate menu displays. • Connected POS systems to Wi-Fi networks, troubleshooting connectivity issues and ensuring system reliability.
Demonstrated strong customer service abilities by efficiently handling transactions and processing returns. Took on leadership responsibilities by coordinating team breaks and assigning department tasks. Utilized persuasive sales communication to successfully encourage customers to enroll in credit card programs