Sacramento, California, United States
Starting in May of 2024 I began a new career as a Marketing Coordinator at Protelo, Inc. I am eager to gain valuable business experience as well as a more diversified skill set. Prior to Protelo I worked for nearly five years as a server at Mikuni. I thrived in the fast-paced and social environment, where I deliver excellent customer service, generate sales, and maintain cleanliness. I was awarded server of the year in 2022 for my outstanding performance and contribution to high customer retention. I have also earned my Bachelor of Business Administration degree from California State University-Sacramento, with a concentration in Management and a minor in Marketing. I have successfully balanced four years of work and a heavy school load while achieving a 3.7 GPA. I am motivated by learning new skills, solving problems, and creating value for customers and stakeholders.
• Writing content for Protelo's blog to enhance organic traffic and improve SEO performance. • Reach out to prospects via calls and emails to gauge interest in NetSuite and nurture potential leads. • Conduct customer surveys to gather insights and support retention efforts. • Working in HubSpot to co-brand and upload content to Protelo's website. • Assist in organizing information for implementation slides used by consultants in presentations.
• Strategically promoted and sold products using effective marketing strategies. • Improved customer interaction and was able to bring in a regular client base. • Communicated with customers and staff members in a timely and professional manner resulting in an organized fast-paced environment. • Devised strategic plans during challenging periods to regain control of the restaurant by delegating roles to my team members. • Awarded server of the year 2022. • Volunteered at company events including Golf Tournament, Anniversary Celebration, and Basketball Tournament.