London Area, United Kingdom
Most recruiters in payments have never processed a transaction. Most payments consultants have never carried a quota. I've done both. I came up from cold-calling in a Lloyds contact centre to SVP at Citi, leading EMEA commercialisation across card acquiring, open banking, and digital payments for firms processing millions to billions a year. Fifteen years inside the machine, carrying quotas and building the teams that hit them. That operator track record now powers two brands under Trivium Partners LTD. How Ya Doing (Recruitment) Generalist recruiters sell CVs. We sell certainty. Every candidate is vetted by Subject Matter Experts who have actually held the role being filled, market-mapped to the top 5% your in-house team cannot reach, then tested for commercial DNA. The result is a 95% retention rate and no six-figure hiring mistakes. How Ya Paying (Consultancy) End-to-end payments strategy across card acquiring and issuing, APMs, open banking, stablecoins, and cross-border settlements, built to lift authorisation rates and cut processing cost and risk. The compounding edge: my consulting work keeps me inside live payment architecture every day. That real-time market intelligence lets me vet technical talent with a depth no generalist recruiter can match. Hairdresser to call centre to Corporate Banker to SVP at Citi to Director at Trustly to Founder. One GCSE to Chartered Banker. No shortcuts. Scaling a fintech team or sharpening your payment stack? Message me.
Built a practitioner-led recruitment firm from zero, an operator-first model where every candidate is vetted by Subject Matter Experts who have held the exact role being filled. - Designed a 3-stage vetting process (market mapping, execution assessment, and specialist oversight) that targets the top 5% of talent invisible to in-house teams. - Delivered a 95% candidate retention rate by replacing CV screening with technical and commercial-DNA testing run by domain practitioners. - Led commercial strategy and client acquisition from launch, winning engagements with fintech scale-ups and enterprise payments firms across the UK and EMEA. - Stood up SME vetting panels across card acquiring, open banking, cross-border payments, and wealth, eliminating six-figure mis-hires.
- Lectured Bachelor's and Master's students on banking, payments infrastructure, and fintech, bridging textbook theory with practitioner-level market insight. - Contributed to curriculum materials, monthly industry newsletters, and moderated panels featuring senior banking and fintech leaders. - Built case studies from live payment architecture (scheme economics, open-banking settlement flows, cross-border FX routing) to expose students to genuine operational complexity. - Mentored students into careers in institutional banking, payments, and fintech, drawing on 15 years of direct industry experience.
Led enterprise sales for Trustly's open-banking platform across FS, B2B and marketplace verticals in the UK. - Positioned account-to-account (A2A) payments as a lower-cost, higher-conversion alternative to card schemes for high-volume merchants. - Ran the enterprise GTM for B2B, marketplace segments and FS verticals - Partnered with product and integration teams on complex use cases such as recurring payments, marketplace payouts, and instant settlement.
Spearheaded go-to-market and commercial growth for Spring by Citi, Citi's digital-payments platform, across EMEA. - Led EMEA commercialisation across card acquiring, APMs, and open banking, driving growth in active merchant onboarding. - Redesigned the solution-selling framework, lifting sales conversion rates while holding risk controls. - Aligned product, technology, compliance, and regional sales across European markets to accelerate platform rollout. - Built tailored e-commerce solutions for multi-currency settlement, regulatory guides, and enterprise checkout optimisation.
Defined the service proposition for Spring by Citi, architecting end-to-end digital-payment solutions for enterprise clients across treasury and payment operations. - Developed a solution-sales framework that optimised transaction flows for corporate clients, reducing settlement friction and lifting efficiency. - Drove collaboration across corporate treasury, payment operations, compliance, and technology to ship integrated service offerings. - Championed advanced reporting and analytics tooling, elevating data-driven decisions for marketing and sales teams. - Managed enterprise accounts across financial services, e-commerce, and marketplaces.