Warsaw, Mazowieckie, Poland
- direct cooperation in the field of managing the portfolio of projects and business programs in the Personal Finance for business Automotive, b2b, b2c, Finance, - creation and management of business development strategy documentation and information on key factors affecting the timely implementation, - control over compliance with the budget and the scope of implementation of programs specified in the Strategy, - building and developing relations with PF units and Bank's corporate support units, - development of cooperation with the Fintech industry in the field of Digital transformation and new technologies.
- developing the concept of financial products, tracking and analyzing innovations and new trends in the field of e-commerce, Direct channels, - coordinating the project to successful implementation and achieving the business goal, developing strategies and defining business goals and result measurement metrics, budget control, - cooperation with project management and the Agile, Scrum team (PM, UX / UI designers, IT analysts, programmers, testers) to ensure effective delivery of new platform functionalities.
Creation of concepts and strategies for the implementation of property and casualty insurance for the SME sector, identification and analysis of risk. Project Manager in large strategic projects; - implementation of the latest technologies, digitization, telematics, database solutions, - implementation and development of an IT application for the agency network covering property and communication products "C-Portal", - implementation of continuation module of renewal of non-life and non-life insurance, - controlling the results and claims, as well as administering the motor insurance and motor insurance tariff system for new and continuing insurance policies.
Development of concepts and strategies for the implementation of financial and insurance products dedicated to the retail and corporate sectors, identification of operational risks; - creating product procedures and evaluating transaction risks, - supervision and opinions of internal regulations, - cooperation with bank units in the product line management process, - Benchmarking and monitoring of the competitive market for products and pricing strategies, - management and design of decision and competence processes, - co-operation with the largest insurance companies and brokers in the field of motor insurance and property insurance offered on the bank's financial products, - Develop CFM fleet loss reduction strategies, - preparing and conducting product trainings.
Project management according to PRINCE2 and Lean Management methodology; - control of financial and insurance products, - implementation of a front office system serving financial and insurance products, - implementation of the reporting system and control of financial results, (A system for monitoring the performance of more than 450 dealer dealers). - CRM system implementation in customer service, call center, collection, - preparing a loyalty program for 25 thousand. Peugeot, Citroen, - Improving customer service, customer satisfaction by streamlining processes Related to sales department and back office support, application of methodology Lean management - A3 Kaizen, - participation in projects and IT systems evolution (SAP, EKIP, AS400), - work on the budget and sales plans, constant control of the implementation of the assumptions.
- Ensure proper reporting on sales and marketing activities Concerning corporate financial and insurance products to the headquarters in France And the management and sales department leadership, - creation of extensive reports of commercial results and financial analyzes, - coordination and control of the settlement process of dealer commissions and subsidy costs, - detailed analysis of competition / mystery shopping, publication of the results to the press, TV, - introduction of trade competitions in Peugeot and Citroen dealerships, - control over the use of the budget and correctness of the rules, - Internet portal and intranet animation, cooperation with IT departments, - administration of contracts with dealers and sellers, renewal and annexes of contracts, - organization of training trips, events, thematic conferences, - participation in the process of creating credit and leasing products, profit / loss analysis, - creating fleets, calculating margins and constant control over contract profitability.