Berlin, Berlin, Germany
Experienced HR leader with a robust background in managing and transforming HR operations across Europe and Asia. Currently heading Regional HR/People Services at QBE Insurance, where I lead a team of People Country Managers, ensuring compliance, operational excellence, and continuous improvement. Previously, I served as Head of HR at FRIDAY Insurance, growing the European team and enhancing the employee experience through automation. My expertise includes overseeing HR functions, strategic planning, and fostering strong stakeholder relationships, with a focus on employee relations, payroll, and performance management.
I lead a team of Head of People / People Country Managers across Asia, Bermuda, Canada, Europe, and UAE, overseeing People Advisory, Payroll, Employee Relations, and compliance. I drive operational excellence, stakeholder partnership, and continuous improvement to deliver consistent, high-quality People Services that support business success.
I led a team of People Country Managers across Europe, providing high-quality support on People issues and processes, including People Advisory, Payroll, and Employee Relations. I ensured compliance with local regulations, enhanced operational performance, and drove continuous improvement in People Services delivery. I built strong relationships with stakeholders, led change management initiatives, and fostered a high-quality workforce to support business objectives.
I was responsible for overseeing all personnel matters at FRIDAY Insurance, managing a workforce of approximately 200 individuals spread across Berlin, Luxembourg, Paris, and Warsaw while reporting directly to the CEO. As the Head of Human Resources, I led a dedicated team of 8 professionals on three sites. I have quadrupled the employee count within 2 years, providing support for cultural transformation, advancing corporate values, and professionalizing the employee experience through automation and digitalization. I have established and executed comprehensive HR core processes, refined organizational structures, and enhanced performance and talent management across the entire organization. I led the implementation of an HR Datawarehouse (IBM Cognos Analytics) to enhance and professionalize HR/People Analytics measures. Additionally, I represented FRIDAY as an employer of choice at external events, panels, or expert talks.
I was responsible for overseeing the entire operational personnel work of the S&S Media Group, which consisted of approximately 100 employees. As the Head of the HR department, I led a team of 2 employees and had held the position of Board of Management Member within the S&S Media Group, including its subsidiaries Software & Support Media GmbH, WestTech Ventures GmbH, SignSoft GmbH, and Unicorn.Berlin GmbH. I implemented entire HR processes, including personnel planning, recruiting, employer branding, performance & talent management, and payroll administration. I led the development, setup, and product management of the job portal accessible at www.entwickler.de/jobs, catering to IT professionals. I also founded DEVELOP YOUR FUTURE, a tech job fair held thrice annually, attracting approximately 260 IT professionals per event, with more information available at www.develop-your-future.com.
I facilitated close collaboration with the management team, providing valuable support across diverse departments within the S&S Media Group. I managed HR administration responsibilities for S&S Media Group Berlin, ensuring smooth and efficient operations. I engaged in preparatory accounting tasks for three companies, working closely with tax offices. Additionally, I supported in the establishment of Unicorn.Berlin WEM GmbH and contributed to the successful foundation of the company.
I collaborated with the European Workers Council and T-Systems, fostering cooperation and communication. I conducted a comprehensive evaluation of business and HR key performance indicators (KPIs) across all subsidiaries, providing insightful reports to the Vice President HR Points of Production. Additionally, I assessed and evaluated the effectiveness of management measures, ensuring their successful implementation.