Lujain Halawani

Director| Collections | Reconciliation | Credit Risk | Credit Control| Insurance | Real Estate | Risk Management | Debt Recovery

About

A competent and committed debt management manager with valuable experience of working in the finance departments of major companies. Knowledge of developing, implementing and maintaining effective and professional credit control systems, CCHI and SAMA policy and procedures. Highly focused on issues such as reviewing a company’s credit control procedures and developing and implementing enhancements where required. Looking to join a reputable organization that offers excellent opportunities for progression and development.

Experience

  • Director at Diriyah Company l شركة الدرعية
    Sep 2024 - Present · 2 yrs 3 mos

  • Tawuniya (4 yrs 4 mos)
    • Head Of Collections & Reconciliations
      Jan 2021 - Sep 2024 · 3 yrs 9 mos

    • Director of Collections & Reconciliations
      Jun 2020 - Sep 2024 · 4 yrs 4 mos

    • Senior Collections Manager
      Jun 2020 - Jan 2021 · 8 mos

  • Aon (2 yrs 7 mos)
    • Finance Manager. CC & Reconcilation
      Sep 2019 - Jun 2020 · 10 mos

    • CC & Reconciliation Manager
      Dec 2017 - Aug 2019 · 1 yr 9 mos

  • Bupa Arabia (6 yrs 10 mos)
    • Debt Management Manager, Central
      Nov 2016 - Nov 2017 · 1 yr 1 mo

    • Riyadh
      - Represent Finance Operation and Reporting in respective regions [Collections, Credit Control, Purchasing, Cashier, L&O officers]. - Maintain company cash flow position and a monthly review of aging including a follow up - Meeting BDP AOP target. - Manage Gov. Contract effectively [customized services, structured visits, meeting customer issues, invoice reconciliation and rectification, Zakat certificates, and alignment with sales]. - Manage and control approved Credit Control policy and procedure within the agreed KPI time-frame in Central region [includes 1st installment, flagging, payment terms, card releases, renewal with old balance,flexibility...]. - Manage for Central Region staff [Cashiers, Credit Control, Purchasing, and LDR] by ensuring daily operation is maintained promptly. - Manage and follow up with all contracts Corporate & SME contracts residing in respective region. - Deliver Performance Management reporting bundles with frequency agreed at the start of the year.

    • Senior Officer, L&O Collection. Corporate
      Aug 2014 - Nov 2016 · 2 yrs 4 mos

      - Reviewing open accounts for collection efforts. - Making outbound collection calls in a professional manner while keeping and improving customer relations. - Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner. - Collect customer payments in accordance with payment due dates. - Identify issues attributing to account delinquency and discuss them with management. - Provide timely follow-up on payment arrangements. - Mail correspondence to customers to encourage payment of delinquent accounts.

    • Senior Officer- Corporate Credit Control
      Jun 2012 - Jul 2014 · 2 yrs 2 mos

      Responsible for assessing the risk on new accounts by way of the credit information provided, reading financial accounts and establishing trading histories. Also responsible for payments and debt recovery. Duties: Having to make decisions as to whether to offer credit to a client. Arranging the terms and conditions for any financial agreements. Ensuring any payments are made on time. Involved in the re-negotiating of agreements. Updating customer records & ensuring that administrative records are up to date. Identifying accounts that will require special attention or investigation. Sending out copy invoices, monthly statements and allocations. Manipulating data on excel and running age debt reports.

    • Claims Administrator
      Feb 2011 - Jun 2012 · 1 yr 5 mos