Mexico City Metropolitan Area
IT Sales Consultant | Strategic Account Leader | Customer Success Expert With 10+ of proven success in the IT industry, I specialize in transforming complex challenges into profitable opportunities. My approach combines strategic vision with hands-on execution to drive revenue growth, customer satisfaction, and operational excellence. Core Expertise: ✅ Enterprise Sales & Key Account Leadership Trusted advisor to C-level executives, specializing in SAP and Oracle ecosystems. Proven track record in expanding client portfolios through cross-selling, upselling, and strategic partnership development. ✅ Customer-Centric Solutions Delivery Architect of tailored Oracle solutions that align with business objectives, ensuring seamless implementation and measurable ROI. ✅ End-to-End Sales Execution From pipeline development to contract negotiation, I design data-driven strategies that consistently outperform targets. ✅ Operational Performance Optimization Leader of continuous improvement initiatives that enhance service quality, reduce costs, and exceed KPIs. I don't just close deals—I build lasting relationships that deliver: ▸ 360° business value beyond technology implementation ▸ Strategic guidance to solve mission-critical challenges ▸ Sustainable growth through innovation and execution excellence Let's collaborate to turn your business ambitions into reality. Contact me to explore how we can achieve extraordinary results together.
As a Technology Sales Leader focused on Financial Services, I'm responsible of driving technology strategy with customers, focusing on the entire IBM Technology Portfolio. This portfolio includes IBM Software and IBM Infrastructure, encompassing various platforms and product portfolios. My primary responsibilities include: Develop Strategic Plans: Drive technology strategy with customers, aligning with their business objectives and leveraging the IBM Technology Portfolio to deliver tailored solutions. Lead Customer Engagement: Foster strong relationships with customers, providing guidance on IBM's Software Platforms, including Data, Automation, Transaction Processing, and Hybrid Cloud, as well as Infrastructure products such as Power, Storage, and Cloud. Identify Business Opportunities: Identify and pursue new sales opportunities, collaborating with customers to understand their needs and delivering solutions that drive business value. Deliver Solution Value: Work closely with customers to deliver the value of IBM's Technology Portfolio, ensuring seamless integration and optimal performance of solutions. Maintain Market Expertise: Stay up-to-date on market trends, competitor activity, and emerging technologies, applying this knowledge to drive customer success and business growth.
Driving Cloud Sales & Business Growth: As the leader of the new Cloud Business Line, my primary focus is on driving revenue growth by maintaining customer satisfaction, expanding our product portfolio, and delivering innovative cloud solutions, ensuring our offerings meet market demands and customer expectations. Sales Strategy & Execution: Leading the development and execution of cloud sales strategies for both private and public sectors, identifying new opportunities and closing deals; expanding our service portfolio with multi-cloud solutions, engaging new customers, and increasing market share. Partnerships & Alliances: Building and managing strategic alliances with key partners, including Oracle, SAP, Microsoft, Huawei, Google among others, to enhance our offerings and drive joint sales initiatives, also my priority is nurturing existing partnerships to ensure long-term collaboration and mutual growth. Commercial Leadership in Digital Transformation: I am passionate about leveraging digital transformation and cloud technologies to create value for customers and drive competitive advantage. My role focuses on designing and selling solutions that align with business objectives and deliver measurable results. Solution Selling: Designing and presenting tailored cloud solutions that address customer pain points, improve operational efficiency, and maximize ROI. Customer-Centric Approach: Building strong relationships with customers, understanding their needs, and ensuring their success through proactive follow-up and support. Driving upsell and cross-sell opportunities by identifying additional value-added services within our portfolio. Proven Track Record in Cloud Sales: I have a proven ability to help organizations adapt to the evolving market and achieve their business goals. My mission as a Commercial Manager is to deliver impactful sales results while positioning our company as a leader in the cloud space.
Strategic IT Sales Executive | Customer Success-Driven | End-to-End Deal Closer Results-focused IT sales leader with a relentless drive to exceed targets consistently surpassing quotas while ensuring top-tier customer satisfaction. Specialized in full-cycle sales leadership from prospecting and demand generation to solution design, negotiation, and closing high-value deals. Key Strengths: Customer-Centric Growth: Expand client portfolios by aligning cutting-edge tech solutions with business needs, fostering long-term partnerships. Demand Generation & Pipeline: Develop and execute targeted strategies to identify, nurture, and convert prospects into loyal customers. Pre-Sales & Solution Leadership: Lead cross-functional teams (pre-sales, operations) to design and present winning proposals that address complex IT challenges. Deal Execution & Negotiation:Take ownership of end-to-end sales cycles, from initial pitch to contract close, ensuring seamless transitions into implementation. Account Growth & Retention: Maintain active project oversight, driving continuous improvement and delivering white-glove service to maximize customer success. Why I Deliver Results: Hunter mentality (prospecting, demand generation) and strategic closer (negotiation, deal structuring)—all while leading teams to operational excellence.
Strategic IT Sales & Business Development Manager driving Revenue Growth Through Enterprise Sales, Partnerships & Customer-Centric Solutions. Results-driven IT sales leader specializing in high-value B2B technology sales, with expertise in managing strategic accounts, forging VAD alliances, and leading cross-functional initiatives to accelerate pipeline growth. Adept at bridging technical and commercial needs to deliver measurable results. Key Achievements: Top-Performing Sales Professional: Consistently exceeded quotas by managing the company’s largest enterprise clients, positioning complex IT solutions (mainly Oracle e-Business Suite and Oracle Cloud solutions). Customer Success Focus: Built trusted advisor relationships with C-level stakeholders, ensuring high satisfaction and repeat business through tailored technical solutions. Marketing & Demand Generation: Collaborated on targeted campaigns (email, LinkedIn, events) to generate leads and amplify brand visibility. Strategic Partnerships: Worked closely with VADs and vendors to design go-to-market strategies, enabling scalable deals and joint-selling opportunities. Technical Talent Acquisition: Identified and onboarded specialized consultants (pre-sales engineers, implementation partners) to ensure project delivery aligned with customer expectations. My main focus is understanding customer pain points and commercial agility (closing deals, negotiating contracts). Passionate about transforming technology into revenue—while keeping customers at the core.
IT Customer Success & Support Leader with expertise in ERP systems, databases, and service desk management with proven ability to lead technical teams and ensure top-tier service delivery for enterprise clients. Managed support for some of the largest accounts, driving operational excellence in complex IT environments. Key Achievements & Expertise: Led cross-functional technical teams supporting PeopleSoft, E-Business Suite, databases (Oracle, SQL), and help desk operations, ensuring seamless system performance and end-user satisfaction. Acted as primary escalation point for high-priority clients, resolving critical issues in ERP and database environments while maintaining 97%+ customer satisfaction. Optimized support workflows, reducing ticket resolution times by half through process improvements and team training. Collaborated with engineering and infrastructure teams to deploy patches, upgrades, and custom solutions aligned with client needs. Advisored help desk teams on ERP and database troubleshooting, enhancing first-call resolution rates. Technical Environment. ERP: PeopleSoft, Oracle E-Business Suite Databases: Oracle, SQL Server Support Tools: ServiceNow, OTRS, Helix, My Oracle Support. Strengths: Client Advocacy, ITIL Best Practices, Customer experience, Problem-Solving, Cross-Functional Leadership.