Chile
Logistics Operations Engineer | WMS Implementation Specialist Results-driven logistics professional with solid experience working in global, industry-leading companies. Specialized in the design, implementation, and optimization of Warehouse Management Systems (WMS) across diverse sectors, including consumer goods, pharmaceuticals, and technology. Passionate about driving operational excellence and ensuring each implementation delivers measurable improvements in efficiency, accuracy, and productivity. Recognized for a hands-on approach, cross-functional collaboration, and commitment to achieving successful outcomes in every project.
WMS Implementation Led the implementation of internal WMS and Blue Yonder WMS solutions across multiple industries — including Pharmaceutical, Consumer Goods, and Technology sectors. Oversaw full project lifecycle, from requirements gathering and configuration to EDI integration and go-live stabilization. System & Process Design Mapped operational and physical processes to design tailored WMS workflows aligned with customer needs and warehouse realities. Ensured efficient and scalable system configurations that supported long-term operational goals. Project Management Planned and coordinated project activities, managed resources, and monitored milestones to guarantee smooth, on-time, and successful WMS implementations meeting client and business objectives. Innovation & Technology Integration Implemented and integrated emerging warehouse technologies such as Pick-to-Light, Pick-to-Wall, Voice Picking, Sorting systems, mobile printing, and multiple WCS solutions — driving automation and process efficiency. Business Intelligence Solutions Developed dashboards and data visualization tools using SQL Queries, SAP BusinessObjects, and Tableau. Provided stakeholders with real-time KPIs and operational insights to support strategic decision-making. User Training & Knowledge Transfer Delivered training sessions for super users, key users, and end users on WMS functionalities and internal company platforms. Created comprehensive documentation and learning tools to ensure strong local expertise and self-sufficiency. Continuous Improvement Collaborated closely with process engineering and continuous improvement teams to optimize warehouse layouts, workflows, and labor efficiency, achieving measurable gains in productivity and accuracy. Operations Support Provided day-to-day operational support, troubleshooting system incidents and deviations to maintain platform stability, performance, and business continuity.
WMS Implementation Support Design of documentation for SOP & WI Operational process mapping Daily support to operations for deviations or systemic incidents. Training end-users of systems and company tools. KPI Reports creation to control operational process and identify deviations. Promote and support continuous improvement on local operations.
Regional IT systems support. AD structure, DHCP, Networking, VoIP Administration. IT infrastructure Implementation. IT Procurement management. Regional support and training on new Intranet platforms and tools.
BI Qlikview Implementation on SCL Operations. Customized Dashboard desing for customers visibility KPI Indicators to control local operations.
Exclusive IT support on new warehouse implementation. Desing and management on local networking. Presential and remote level 2 support Support on IT matters to National engineers team