Swieqi, Malta
I am a professional in Industrial Engineering, specialist in Quality Management and HSEQ Auditor, with experience in the administrative sector, customer service, managerial assistance, team leader, with observation skills, information analysis, with a focus on quick decision making. , providing efficient solutions and supporting continuous improvement. Easily adaptable to different environments, generating good interpersonal relationships and the ability to work as a team. Fluent in Spanish and intermediate in English (B1), currently improving language proficiency through ongoing study.
Delivered exceptional customer service, assisting clients with inquiries and product selection Managed cash register operations, accurately processing cash and card transactions Received, inspected, and organized incoming inventory to ensure accurate stock levels Strategically arranged and maintained product displays to enhance visual merchandising and sales Maintained a clean, organized, and welcoming sales environment to improve customer experience Collaborated with team members to optimize workflow and support store operations
Set up and prepared tables to ensure a welcoming dining environment Accurately took and processed customer orders Delivered food and beverages to tables in a timely and professional manner Prepared cocktails and a variety of beverages Maintained cleanliness and organization of dining and service areas Managed cash register operations and processed payments (cash and card) Performed accurate end-of-day cash reconciliation and closing procedures Provided exceptional customer service in fast-paced environments
Presentation of monthly collection accounts • Control the assigned portfolios to identify collection date. • Coordinated daily tasks and supported employee management. • Handled invoicing processes and maintained accurate records. • Assisted with team training to improve service quality. • Database management and CRM updating. • Analysis of information, for decisión making.
• Presentation of monthly management reports. • Monitoring compliance with terms in all legal stages. • Monitoring of payment agreements. • File control and monitoring.
• Managed client communication and provided payment support • Followed up on customer requests for timely issue resolution • Monitoring payment agreements • Analysis of information, for decisión making.
• Organized and updated inventory records for materials and products. • Ensured accurate stock tracking and streamlined storage processes. • Creation of references to each of the products. • Inventory systematization.
• Supported production workflow analysis for efficiency improvement. • Collaborated on performance monitoring with the production team. • Study of times and motion in 2 production lines, to increase efficiency. • Feasibility study of machine transfer to reduce the waste generated by that production line