United States
HR professional with 10+ years of progressive experience, including 5 years as an HR Business Partner supporting 1,500 employees across multi-state health technology operations. Skilled in employee relations, workplace investigations, and employment law compliance. Proven track record of reducing organizational risk, strengthening leadership capability, and improving performance. Trusted by leaders to deliver practical, business-focused HR solutions.
Supported 1,500 employees across 4 sites (UT, TX, NC), partnering with leadership to drive employee relations strategy and organizational effectiveness. Conducted dozens of workplace investigations, ensuring legally compliant, fair, and consistent outcomes while mitigating organizational risk. Led OSHA safety training and policy improvements, reducing incidents from 3/month to 2/month (33% reduction) in early 2026. Provided direct coaching to front-line leaders on performance management, conflict resolution, and communication, improving team effectiveness and reducing escalations. Managed FMLA, ADA, and leave of absence processes, balancing compliance with operational needs. Played key role in reductions in force, succession planning, and workforce planning initiatives. Designed and delivered manager training programs focused on coaching, feedback, and employee engagement. Partnered with leadership to develop and update HR policies aligned with legal requirements and business objectives. Utilized ADP HRIS, Microsoft Suite, and data analysis to track trends and inform decision-making.
Led a team of 25–30 employees, building a high-performing culture focused on accountability and development. Consistently maintained top 3 departmental ranking. Increased team monthly revenue by $300K (from $1.75M to $2.05M). Improved average revenue per customer interaction from $66 to $76–$80. Developed talent pipeline—multiple direct reports promoted into manager and trainer roles. Delivered ongoing coaching that improved individual and team performance metrics.
Managed B2B partner relationships, driving retention and revenue through strategic upselling of products and programs.
Top-performing sales professional selling ADP and Vivint solutions. Set performance record with $100K in monthly revenue, significantly exceeding prior benchmark ($60K).