Santa Ana, California, United States
Highly motivated professional with experience in recruitment, employee relations and performance management. Demonstrated ability to assess personnel needs and develop comprehensive recruitment strategies. Proven track record of success in training and developing new employees, leading to improved job satisfaction and retention. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance the Human Resources Department. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Prepare a wide variety of personnel reports; maintain personnel records as assigned and provide a personnel agenda for the Board of Education's approval (classified and certified) Answer employees' questions in regards to their employment while providing an outstanding customer service Use programs such as Oracle to process new employees, promotions, stipends, longevities, annuals and merits, temporary assignments, and resignations Approve extra time agendas using InfromedK12 and compile all the information into a report for board meetings Work in unison with other personnel technicians to ensure that all recruitment, onboarding, data entry and reports are accurate while meeting various deadlines lines Been professional and working with confidentially and discretion while keeping high standards. Organized and managed recruitment processes for various positions, including screening applications and conducting interviews.
equipment and tools. Identified areas for improvement regarding processes, products, services. Utilized excellent communication skills when interacting with customers and colleagues alike. Ensuring that our school sites are clean and safe for all students, staff, parents and visitors Overseeing that school custodians are keeping up with all their cleaning duties and ensure that we are providing a welcoming school site to the highest SAUSD standards Working closely with the school's principal among other staff member to plan special events, setups and meet all safety requirement to ensure that everyone has a positive and welcoming experience Planning a work schedule for summer cleaning and detailing and ordering all supplies necessary to ensure that deadlines are met. Prioritized multiple tasks efficiently while meeting deadlines. Performed minor repairs or reported needed maintenance items when observed. Created detailed reports outlining progress on various projects or assignments. Exhibited strong organizational skills, including scheduling of personnel and daily tasks. Demonstrated ability to lead and manage custodial staff in a fast-paced environment. Provided exemplary customer service by responding promptly to requests from building occupants.
Performed presentations at various industry events to showcase company's offerings. Maintained accurate records of all sales activities in CRM database. Built strong customer loyalty through excellent customer service practices. Used knowledge of company products and services to recommend solutions to customers. Provided product information to customers and aligned products with customer needs to boost satisfaction. Responded promptly to customer queries to increase overall satisfaction. Developed strong relationships with clients to grow business networks. Followed up with customers after sales to gain feedback. Highlighted new products and company promotions during sales pitches. Trained new employees on company policies and strong sales techniques. Arranged in-person meetings and visited with clients to improve success of sales pitches.
Resolved customer complaints in a professional manner. Maintained inventory control systems, monitored stock levels and replenished merchandise as needed. Recruited, trained, coached and managed a team of retail staff members. Managed daily operations including scheduling shifts, assigning tasks and overseeing cash flow. Interviewed and hired prospective employees according to team needs. Monitored employee performance and provided feedback on a regular basis. Reviewed sales reports weekly to track progress against goals. Processed cash refunds and merchandise credits and verified the inventory accurately reflected the merchandise transaction. Provided exceptional customer service by responding quickly to inquiries, requests and complaints. Monitored customer service levels and implemented necessary changes to improve customer satisfaction. Performed financial transactions accurately and efficiently using point-of-sale equipment. Created strategies to increase sales and maximize profits. Created and distributed training materials to staff members. Conducted regular meetings with staff members to discuss performance issues or new initiatives. Coordinated employee schedules according to availability and made staffing adjustments. Ensured compliance with all applicable laws, regulations, and policies across the organization.