Ludwig Calderon Roa

I’m disciplined, serious, responsible and honest person. Eager learner, resourceful and dynamic person, with great leadership skills, teamwork in the pursuit of results. Able to adapt to changing environments.

Łódź, Łódzkie, Poland

About

Operations, Supply Chain and Project Management professional with more than 20 years of experience across manufacturing, procurement, and global order management environments. I have worked in multinational organizations such as Philips and Takeda, supporting global supply chain operations, procurement activities, and coordination between logistics, factories, planning, and commercial teams. Earlier in my career I held senior leadership roles in manufacturing operations in Colombia, managing production facilities with more than 60 employees, improving operational efficiency, and implementing continuous improvement initiatives such as Lean, 5S and KPI performance management. Key areas of experience include: • Supply Chain and Order Management operations • Procurement and sourcing processes • Manufacturing and production operations leadership • Stakeholder management across global teams • Process improvement and operational optimization • Project management in technology and operational environments Currently I am further strengthening my project management skills through professional certifications, including the Google Project Management Certificate. Languages: Spanish (Native) | English (Professional) | Polish (B1 – improving) Open to opportunities in: Supply Chain | Operations Management | Procurement | Project Management

Experience

  • Factory Order Manager at Philips
    Jul 2021 - Present · 5 yrs 1 mo

    Ensure that the sales orders, as confirmed to the sales organization, are delivered by the factory and logistic service providers • Screen and check customer orders and confirm these, as send to you by the order desk of the commercial organizations, such that the orders are manufactured correct, and the requested delivery date of the customer can be supported • Act as single point of contact within the organization for your counterparts for order fulfillment subjects, whereby you are capable to resolve 1st level of escalations • Coordination of your order book and communicate timely and professional towards all relevant stakeholders • Process to prepare order for invoicing in SAP • Daily and/or weekly calls with relevant stakeholders like: Logistics, Factory, Planning, Quality and the regional Market Organizations

  • Project Manager at IBARU Tics S.A.S
    Jul 2019 - Oct 2021 · 2 yrs 4 mos

    -Communicate clearly, with third parties, customers and other employees, as part of a multidisciplinary team. -Resolve conflicts efficiently and quickly. -Anticipate customer needs and expectations. -Ensure project specifications are met. -Handle confidential and sensitive information.

  • Takeda (1 yr 7 mos)
    • Procurement Specialist ssubject matter expert
      Nov 2020 - Jul 2021 · 9 mos

      Receive, Process and Control Purchase Requisitions from US, Canada, LATAM PRs approve coordinator, Spain and Portugal. The through eProcurement system Ariba, JDEdwards, according Takeda Global Procurement Policy. -Transfer knowledge. - Support local sourcing projects. - Work closely with Stakeholder to secure global procurement policy is executed. -Coupa PRs, POs, Europe and India and Coupa PO processing

    • Procurement transactional buyer
      Jan 2020 - Nov 2020 · 11 mos

      - Receive, Process and Control Purchase Requisitions from LATAM, Spain and Portugal. The through eProcurement system Ariba according to the Takeda Global Procurement Policy. - Work closely with Stakeholder to secure global procurement policy is executed.

  • Agent Accounts Payable at CAPITA CUSTOMER SOLUTIONS (POLSKA) SP.ZO.O 31-503 Krakow
    Jun 2018 - Oct 2018 · 5 mos

    Explaining & investigating all variances from the reconciliations  Loading receipt breakdowns into client system  Ongoing strong financial control responsibilities  Liaising with other team members on missing information  Meet targeted deadlines  Reporting of tasks completed  Occasional travelling to Client offices in Dublin for both training and meetings

  • Customer Operations Representative with Spanish and English at Capita (Polska) Sp.z.o.o.
    Apr 2017 - Sep 2017 · 6 mos

    - Effectively management of incoming telephone calls and e- mails from customers to ensure excellent service standards - Providing product and service information - Helping resolving problems related with placement of orders, refund or exchanges - Communication in positive manner within team members and business partners.