Ludovic Bernardin

Cloud Transformation - IT Service Excellence Director

Paris, Île-de-France, France

About

Working for more than 15 years in IT Service Excellence consulting, I make it a point of honor to bring value to my clients in each of my interventions. My experience around ITSM, ServiceNow and major programs allows me to advise and support my clients during their major strategic digital transformation. As an ethical manager, I think our most important resource is our team; our people.

Experience

  • Director at PwC France
    Mar 2024 - Present · 2 yrs 4 mos

  • Practice lead for France at Thirdera
    Mar 2023 - Feb 2024 · 1 yr

  • Partner at DXC Technology
    Sep 2021 - Feb 2023 · 1 yr 6 mos

  • Accenture (10 yrs 1 mo)
    • ServiceNow Business Group Senior Manager
      Dec 2018 - Sep 2021 · 2 yrs 10 mos

    • ITSM Manager
      Jun 2015 - Dec 2018 · 3 yrs 7 mos

    • Consultant ITSM
      Sep 2011 - May 2015 · 3 yrs 9 mos

  • Operational risk analyst for BNPP at ALTEN
    Sep 2008 - Sep 2011 · 3 yrs 1 mo