Naples, Campania, Italy
Thanks to my current experience as a booking assistant, I'd like to define myself not only a person extremely passionate about the tourism sector 🌏 but also motivated in wanting to continue my journey towards new realities and innovations in this field.✨️ In addition, I learned to pay particular attention to the culture of customer orientation and the building of relationships between colleagues.👥️ There were numerous contributions during both my courses of studies and my work experiences through which I was able to strengthen my linguistic🇬🇧🇪🇸, technical and work management💼 skills.
Main functions: -interactions with travel agencies, airlines, tour operators and direct customers -use and comprehension of GDS Amadeus -use and comprehension of management software AS400 -participation to educational -use of the main programmes of Office package -support and assistance to direct customers -support to railway (PICO), naval and air ticket office -business travel for companies based in Milan and Bologna
Main jobs: -support and assistance to international Erasmus students -creation of contents for trips and events on Instagram and Facebook -creation of info packs for excursions and trips -participation to weekly events for Erasmus students
Mansioni principali: preparazione ed organizzazione della sala prima dell’apertura al pubblico -servizio al tavolo e gestione ordinazioni specifiche -pulizia e riordino dei tavoli al termine del servizio
Alternanza Scuola-Lavoro