Greater Sydney Area
Qualified Social Worker, passionate about designing preventative strategies to support wellbeing. 5+ years experience leading high-performing and engaged teams.
-Service delivery manager for University wide Student Welfare Service. -Lead a team of 10 Welfare Officers across 8 campuses -Manage end-to-end delivery of financial assistance, accommodation, international student support, carers support, personal hardship support. -Development of reports, proposals and executive papers
-Leading the development and implementation of the student support strategy at The College. -Development of The College coaching model, designing evidence-based programs to enhance wellbeing, retention, transition and success. -Providing high-level strategic support to Destination College transformation project. -Senior Success Coach for a cohort of students within the transformation pilot.
Lead a team of 15 Local Area Coordinators to assess and develop NDIS plans for a diverse range of clients aged 7-65years. Provide ongoing support and monitoring for clients. Facilitate team meetings, training, coaching and individual supervision. Subject matter expert for Psychosocial Disability.
Coordinate clinicians to deliver proactive wellbeing services nationwide. Stakeholder liaison and engagement for diverse range of organisations, facilitate customer meetings, extract data for organisational reporting, process improvement, development of standard operating procedures and system training guides, training and coaching for clinicians and administrative staff, ensuring customer satisfaction, monthly invoice reconciliation.
Apply appropriate therapeutic model, facilitate suicidal intervention, provide crisis support and referral, build rapport with clients, conduct risk assessments, conduct self in high pressure situation, appropriately manage sensitive information, adhere to confidentiality and mandatory reporting.
Facilitate training and coaching for upcoming crisis counsellors, assess and monitor students’ progress, provide feedback and assessment outcomes, coach students throughout on-boarding and accreditation process, assist students to facilitate interventions with clients, build student's confidence and capabilities.