Lucie Ozanne

Supply Factory Manager, Royal Canin Cambrai, Mars Inc.

Arras, Hauts-de-France, France

About

🔥Strong advocate for people, I am passionate about Supply Chain and Industriel Engineering since more than 15 years now ! 🎯Always with a dynamic, pragmatic & results driven approach, I love drawing strategies, making them adopted by people & promote continous improvment mindset 🌳 Pitching hard for Inclusion & Diversity as well as Sustainable behaviours in our workplace! #WomenInSupply+ #SupplyChain #Industrial Engineering

Experience

  • Royal Canin (12 yrs 9 mos)
    • Supply Chain Factory Manager
      Jul 2023 - Present · 3 yrs

      Responsible for: - Managing a team of 19 associates (5 direct reports) covering raws & packs procurement, production planning, logistics, ERP systems & customer service functions - Organizing weekly, priodic and annual production capacity considering production lines throughput, maitenance works, people organization based on forecasts & actual customers needs (Make To Order environment) : approx 200kT as yearly production. - Delivering premium customer service within an agreed set of target KPIS: OTIF/CSL/LCC/Inventory/Cast/ CO2e /NQC... - Writing Supply Chain strategy for the plant for the next 3 to 5 years - Running Direct to Customer for 4 EU markets operations: parcelling activities & next day deliveries - Animating as an active member of Factory Leadership teams of this 250+ associates plant. Reporting to Plant Director

    • Global Crossborder & Customs Manager
      Jul 2021 - Jul 2023 · 2 yrs 1 mo

      Responsible for : - Designing & developing the End to End Crossborder strategy through Center of Expertise : Incoterms, Ocean transportation contracts, Freight forwarding activity, Customs Broker Management & Free Trade Agreements. - Leading the Crossborder community : Insure Best practice sharing & capabilities pools : regrouping 10 exporting hubs & 137 importing markets. - Deploying International Transport Control Tower - Buying Ocean transportation allocations representing 64+ M USD budget Reporting to Global Supply Chain Director

    • Regional Supply Chain Manager (Emerging markets)
      Feb 2019 - Jul 2021 · 2 yrs 6 mos

      Responsible for: - Managing a team of 6 associates shaping processes, procedures in supply Marketing tools for Export markets - Defining strategy, priorities and main supply targets KPIs (OTIF, CSL, LCC, Inventory, Cash, Sustainability…) - Driving local markets organizational design - Supporting markets' associates to apply End to End strategies & continuous improvment: warehouse mapping, ordering process, transport optimization... - Onboarding new joiners within the regional Value Chain Operations community through direct and indirect reporting lines Reporting to Regional Supply Chain Director

  • Export and French Markets Business Developer at 727Sailbags
    Oct 2012 - Sep 2013 · 1 yr

    Responsible for deploying E-commerce route to markets: Webshop maintenance, logistics organization (transport selection, quotes, payment modules, reverse logistics...) & business analytics Export and France business assistant: quotes, physical logistics, export documentation

  • Royal Canin (4 yrs 9 mos)
    • Export Customer Service Assistant
      Jan 2008 - Sep 2012 · 4 yrs 9 mos

      Work placement & Temporary contracts: Responsible for international B2B customers' orders : production, transportation planning along with export documentation & payments

    • South America Supply Chain Export Developer
      Apr 2012 - Jun 2012 · 3 mos

      Trainee : Re-shaping export supply chain department managing Central & South America countries: process, roles & responsibilities & procedures. Operational logistics management between factory platforms & distribution centers

  • Export Business Partner at Business France
    Jan 2011 - Jul 2011 · 7 mos

    Business development partner for Agro sector: food & wine segment Organizing B2B collective events, prospecting business perspectives, writting market studies upon requests, providing legal frame, customs procedures for integrating Canadian market as french company

  • Export Department Specialist at ISEKI-Maschinen GmbH
    Apr 2008 - Jun 2008 · 3 mos

    Trainee in International Logistics department in Tokyo Head Offices: Orders portfolio management, follow up and optimization of international transport operations, checking international payment methodology. Creation and translation of e-learnings and leaflets for distributors