Lucia Kuo

Qualcomm Data Analyst

Taiwan

About

Over 5 years of experience ranging from customer-facing roles to supply chain management across various industries. Exceptional communication skills with both internal teams and external stakeholders. Proven track record of driving process efficiency and improving operational performance. Proficient in Microsoft Office tools and Oracle ERP.

Experience

  • Qualcomm (4 yrs 1 mo)
    • Data Analyst
      Feb 2024 - Present · 2 yrs 6 mos

    • Supply Chain Analyst
      Jul 2022 - Feb 2024 · 1 yr 8 mos

      • Planned, analyzed, and initiated supply alignment activities for 40+ PMIC items. • Identified supply chain risks and collaborated with the SCM team to develop proactive mitigation strategies. • Performed inventory control to reduce excess stock and minimize operational risk.

  • Buyer at Accell Group
    Apr 2021 - Jun 2022 · 1 yr 3 mos

    • Launched RFQ and conducted cost analysis for ODM parts. • Monitored and reported project risks, proposing solutions for NPI tooling projects. • Provided timely support to local vendors and overseas PDM teams to meet project objectives.

  • Regional Major Account Manager, APAC at UPS
    Oct 2020 - Feb 2021 · 5 mos

    • Generated leads through networking, cold calls and industry connections within APAC. • Delivered customs brokerage and trade compliance solutions to C-level decision makers.

  • Order Management & Customer Support at SteelSeries
    Feb 2018 - Jul 2020 · 2 yrs 6 mos

    • Managed EMEA distributors and Amazon EU channels from order entry to invoicing. • Identified process bottlenecks and implemented workflow improvements. • Led payment dispute resolution with Amazon, recovering €450k in short payments with a 90% success rate.

  • Project Administrator at Ericsson
    Oct 2017 - Jan 2018 · 4 mos

    • Analyzed project progress data by advanced Excel tools and created weekly reports. • Established payment control process, monitored payment status via Excel tools. • Delivered on time support to internal and external, communicate between construction contractors and project team members.