West Palm Beach, Florida, United States
As an Account Manager at Chili Piper, I help B2B clients achieve their revenue goals by providing them with the best-in-class inbound conversion platform. With over two years of experience in sales development and project management, I have the skills and knowledge to deliver value, satisfaction, and results to our customers. I am passionate about solving interesting problems, living and breathing our core value of "help", and having fun while working remotely. I also have skills in supply chain, personal training, hospitality, and social networking, which I leverage to create engaging and memorable experiences for our prospects and customers.
🌶️ Chili Piper is the first all-in-one Demand Conversion Platform, helping you convert more inbound and outbound leads into qualified sales pipeline. It streamlines the handoff process in every inbound and outbound channel, consolidating many of the point solutions you use today. Form Routing, Chat, Lead Distribution, and Scheduling can now live in one platform with shared teams, routing rules, and reporting. That means easier maintenance and a much more complete picture of how you’re converting leads across the funnel. And the results speak for themselves. Teams are doubling their conversion rates, increasing show rates to 90%+, and saving 20+ hours per week distributing leads. Learn more at chilipiper.com! 🔥
• Recruited by owner to build $1M startup company with goal to grow to $5MM in 3 years • Developed 5-year business plan and marketing strategy • Lead Sales and Marketing group of 6 employees • Conducted extensive market research to source and qualify digital distribution opportunities for the team • Presented opportunities to executive team and implemented training to drive growth • Established online marketing collateral to promote company and brand • Managed sales promotions on social media to create leads • Managed employee and key customer accounts
Worked at 24 Hour Fitness, Team Pure MMA and as Personal Trainer • Placed in personal development plan to learn and grow into a management role • Took part in weekly meetings with management team to review required duties and expectations • Participated in weekly one-on-ones between personal trainers and managers • Connected with management in other locations to broaden knowledge of leadership techniques • Was acting manager on duty to fill lapses and absences in schedules • Mentored new hires in all aspects of the job (“working the floor”, sales pitch, training, computer systems, confidence building) • Oversaw and reported progress and performance of the training team • Helped lead personal trainers to meet monthly club revenue goals to create a winning environment for everyone • Facilitated gym’s reopening by creating the proper protocols to ensure a smooth transition to the new guidelines and regulations • Took full ownership of day-to-day operations, member satisfaction, and profitability
Buyer/Planner/Project Manager • Responsible for manufacturing of OTC medicine • Interacted with suppliers daily to discuss, rearrange, and analyze the production schedule • Able to maintain a 98.5% service level during the drastic managerial and employee transition of our warehouse in the Midwest • Responsible for annual inventory spend of $4 million • Reported backorders and worked on assessing root causes • Worked to reduce inventory spend by implementing ABC analysis
Organized and scheduled the production of medical implants and devices Reported backorders and assessed root causes Issued work orders (POs) in a timely manner for manufacturing team to produce appropriately Attended daily meetings at work centers to help resolve any issues and keep production flowing properly Reported supply/demand trends over a 24-month horizon Worked to bring the company to a Class A standard Lead team meetings to resolve CAPAs and RCAs when errors were caused in manufacturing or operations