Chapel Hill, North Carolina, United States
Goal-driven professional with expertise in Ecommerce, Social Media and Marketing as well as in gathering and evaluating support-related information for creating customer troubleshooting material. Excellent communication skills with significant experience writing documentation for complex software solutions to facilitate product usage. Strong technical background on various platforms with extensive software and hardware knowledge. Experience in Web design / development and content, editorial calendars, user guides, procedural manuals, and online help. Recognized by peers and management as a leader, valuable team player, quick learner, and effective contributor with a strong sense of integrity.