Montreal, Quebec, Canada
Adaptable Supply Chain professional with a solid foundation in customer service and planning. Led demand planning team, owning Sales and Operations Planning (S&OP). Experience in data-driven supply chain management, with expertise in the agro and beauty industries. Demonstrated success in optimizing processes and enhancing efficiency through strategic automation initiatives (Knime, Alteryx, PowerBI, QlikSense, VBA, SAP Gui Scripting…)
- Held end-to-end ownership of demand and supply planning for consumer products, including forecasting models, DRP, and inventory availability, enabling S&OP and S&OE decisions. - Established forecast performance governance (MAPE/BIAS) and delivered semi-automated Power BI reporting using KNIME. - Drove Sales Planning analytics and process improvements through data and automation, including consolidating customer sales and inventory data (Alteryx) into Power BI dashboards serving executives through analysts for faster, better decision-making. - Oversaw customer operational execution, including account planning, shipment coordination, cross-functional launch execution, and service issue resolution.
-Leader of S&OP Executive Meetings – Drive high-impact discussions by presenting critical insights, data-driven perspectives, and a clear agenda on key business issues, fostering strong cross-functional collaboration to achieve strategic goals. - Led a dedicated team of six analysts in seeds operations planning, focusing on operational efficiency and fostering a collaborative team environment. - Demand Planning System SME (Anaplan) – Managed and optimized the Anaplan Demand Planning system to support sales and marketing teams, providing end-user training, ensuring robust data quality, and implementing targeted enhancements to elevate system performance and decision-making.
- Anaplan EPM Implementation Lead – Spearheaded the successful deployment of Anaplan for short- and mid-range planning, ensuring a robust, scalable solution to support dynamic business needs. - S&OP Governance Champion – Established and implemented Sales & Operations Planning governance, driving the development of accurate sales forecasts and fostering alignment across sales, marketing, supply planning, and finance. Skilled in managing and forecasting seed discards to optimize inventory and minimize waste. - QlikSense Dashboard Innovator – Designed and developed impactful QlikSense dashboards, empowering teams with comprehensive visibility into forecasts and key performance metrics for informed data-driven decision-making.
CRM Salesforce Project development Key Member - Supported company integration by connecting processes and led the CRM system (Salesforce) harmonization project; Smart Center Project development Key Member -Key member for visual management and data-driven culture project implementation (Smart Center) by establishing governance, designing indicators, developing dashboards, and automating KPIs (PowerBI, VBA, SQL); STA Business Processes - Customer Interactions - Supported and managed sales team to reach the regional forecast established for seeds and chemicals; Order Fulfillment - Customer Operations; - Responsible for allocation and quota management. Conducted demand and supply, discard and obsolescence forums to minimize impacts of production variance.
Order Processing - Customer Operations - Responsible for Order Entry and Order Maintenance; - Increased efficiency in customer operations activities (reducing up to %70 order entry SLA) by reviewing processes and developing a no-cost automated tool for order management (SAP GUI Scripting by VBA). STA Business Partner - Customer Interactions
Order Processing - Customer Operations