Burlington, Ontario, Canada
Participating in sales calls in multiple capacities (execute demos, assist with discovery, provide Subject matter expertise, etc.) Participating in solutioning projects for prospects (RFPs, proposal building, trials, POC, quoting, etc.) Consulting and advice for existing and prospect clients (website audits, best practices, virtual events) Assist sales rep in positioning the deal (ranking criteria, competitive messaging, landmines, etc.) Researching and insights from the capital markets and virtual events industries (reports, analytics, trends, etc.) Preparing materials for sales calls (videos, emails, custom demos, etc.) Providing an architectural overview of Q4 solutions and their place within the IR ecosystem (integration points, product roadmap) Help with training the organization on the Q4 products and solutions.
- Create new VSM Event Playbook for the new team alongside Broadridge partners. This includes developing every step in the process from pre-production, to live meeting execution, to post event follow ups. - Manage the day to day work of the VSM team, which encompasses 4 Team Leads, 16 Event Managers and up to 48 short term contract employees. This includes providing coaching, feedback and direction to the team - Create training programs and development opportunities for direct team to elevate skills and knowledge. - Manage and resolve client escalations quickly, in coordination with Director of Events and other appropriate teams and resources - Track event issues and manage client event escalations from information gathering to scheduling, follow-ups and tracking. - QA the scheduling of all events and event add-ons, such as pre-records, ensuring proper coverage and redundancy measures are in place - Hire, onboard and train new team members - Work closely with Q4’s product team to ensure optimal performance of Q4’s Events Platform - Manage the partnership with Broadridge to ensure satisfaction with Q4’s VSM offering.
- Develop the process of migrating S&P event clients to Q4 - Create new playbook for event execution alongside our vendors, IRL and Sales Managers - Provide coaching, feedback and direction to the team. - Manage and resolve client escalations quickly, in coordination with Management and other appropriate teams and resources.
- Manage event websites by developing original content in collaboration with the Executive Producers and the Content team to grow audience. - Build event websites with WordPress by uploading and manipulating various Wordpress templates. - Manage and update the social media profiles for our events. - Take part in the numerous B2B networking event. This means providing live coverage of the events through social media, deploying daily emails recapping highlights from the event and coordinating photographs and videographers by providing shooting schedules and collecting assets at the end of the event. - Build and manage event apps created through EventMobi. - Evaluate the success of web work by monitoring website, email and social media analytics. This includes created reports based on those statistics. - Plan and execute email campaigns by building, testing and deploying them through our email marketing software. - Create/edit images assets with Photoshop and Illustrator to be used on website, in email campaigns and as social media content.
- Create TV show microsites in Wordpress based on assets provided by producers. - Publishing press releases regarding new fishing products, conservation and world records. - Write original content pieces for the website. - Assisted in covering ICAST 2014, the world's largest sportfishing trade show. This included quickly uploading videos and best of show content. - Maintain back end of the website (edit TV schedule, properly tagging videos, optimizing pages for SEO etc.). - Help create monthly digital content reports.
- Handled a variety of responsibilities including capturing footage, editing clips, and writing preview/review scripts for website content. - Assisted in filming for various shows including the Bonus Round and Deadliest Warrior. - Attended E3 acting as part of the guerilla crew recording off screen footage and capturing game demos. - Helped capture audio and guest hosted on the website’s podcast Invisible Walls. - Gained valuable knowledge of the online journalism industry.