Luca Mastrini

Global Vice President Engineering Services @ Backbase | Master's in CS

Amsterdam, North Holland, Netherlands

About

A highly accomplished and strategic Engineering Leader with 13 years of experience in the IT industry, including over 9 years at Backbase progressing from Backend Engineer to Global VP Engineering Services. Proven expertise in defining technology strategy, scaling teams, fostering strong client relationships, and implementing robust SDLC practices. Passionate about creating innovative and scalable solutions that empower organizations to accelerate their transformation and enhance their customer experience. I value collaboration, transparency, diversity, agility and quality.

Experience

  • Backbase (10 yrs 8 mos)
    • Global Vice President Engineering Services @ Backbase
      Mar 2024 - Present · 2 yrs 4 mos

      Responsible for the strategic direction and operational excellence of the Global Services Engineering organization: • Defining and implementing the technology strategy in alignment with the company business objectives • Strategizing and implementing enablement plans for customers, partners, and Backbase employees. • Providing mentorship and coaching to Engineering Directors across Services Hubs (Europe, Africa, ME, APAC, NA, LATAM). • Reporting Global Engineering KPIs to the board, providing data-driven insights. • Driving AI-powered SDLC implementation

    • Engineering Director
      Jan 2021 - Mar 2024 · 3 yrs 3 mos

      • Led definitions and implementations of key enablement processes, including hiring, onboarding, mentoring, performance management, and career development, to scale up the engineering organization • Managed and mentored a team of Engineering Managers within the EMEA region, nurturing their leadership capabilities and ensuring successful project delivery. • Defined strategic objectives for technical leaders and engineering managers, aligning team efforts with broader business goals. • Supported Operations Managers in defining accurate FTE forecasts for the EMEA region, optimizing resource allocation. • Provided direct support to the VPs of Technology within the EMEA region on key customers.

    • Technical Manager
      Oct 2019 - Jan 2021 · 1 yr 4 mos

      • Guided clients in achieving their strategic business goals, ensured successful Backbase implementations. • Translated complex technical details for diverse audiences, ranging from developers to executives. • Provided both technical guidance and strategic direction. • Established and maintained strong client relationships • Collaborated effectively with Technical Support, Product Engineering, and Project Implementation teams to ensure seamless and successful Backbase product implementations. • Bridged the gap between technical teams and business stakeholders

  • Capgemini (4 yrs 1 mo)
    • Consultant TME Solutions & Integration
      Apr 2014 - Nov 2015 · 1 yr 8 mos

      • Contributed to improve the efficiency of Vodafone Provisioning business area with cutting-edge Java web solutions. • Monitored development activities. • Partnered with Business Analysts and Solution Architects in requirements workshops to define and document functional and non-functional technical solutions.

    • Analyst Consultant Web and Mobile Services
      Nov 2011 - Mar 2014 · 2 yrs 5 mos

      • Contributed to improving the efficiency of Vodafone Provisioning business area with cutting-edge Java web solutions. • Worked on an application for configuring and managing Corporate VPN for Vodafone Italy. • Designed and developed functionalities for CRUD operations and communication with the underlying BPM layer using Java, XML, JAXB, JDBC, and Oracle DB.

  • Internship - Web developer. at Optisoft S.r.l
    Jul 2007 - Oct 2007 · 4 mos

    Web site development.