Luca De Maria

Operations & Product Manager

Lugano, Ticino, Switzerland

About

I believe curiosity is the essence of my existence. I work in a mid-sized family business and this means that every single decision matters more when it comes down to profits and losses. That is why I try to build strong relationships inside and outside the company, and manage operations in the smoothest way possible to ensure our customers get their beloved products with the right quality, at the right time and that we are proud in doing it.

Experience

  • FAPS Engineering (5 yrs 3 mos)
    • Operations & Project Manager
      Feb 2019 - Jun 2021 · 2 yrs 5 mos

      - Oversee the whole Production Process, coordinating across all departments - Work to organize, maintain and increase the efficiency of FAPS - Strategize continuous improvement processes within the Lean framework (TPM, Process FMEA/HACCP, TACCP) - Keep constant communication with management, staff and suppliers to ensure smooth business operations - Production & Operating staff planning on automated production lines - Set and monitor KPIs (MPS, OEE, % scarti, OTD) - Procurement & Purchasing - Quality Assurance / Internal auditing + Implementation of the Food Safety System Certification FSSC 22000

    • Sales & Product Manager
      Mar 2017 - Jun 2021 · 4 yrs 4 mos

      Sales - Reference contact for key customers (KAM) within Food, Watchmaking, Dental and Logistics industries - Budgeting, Pricing and Sales Strategy growth definition and implementation - Complaint & Solutions management Project - Project Management of technical articles / one-cavity molds / multi-cavity production molds - Improvement of Quality Assurance/Quality Control processes - Production layout redefinition and optimization within Lean management framework & Kanban

    • Junior Sales & Product Manager
      Apr 2016 - Feb 2017 · 11 mos

      - Build and develop the customer base in the Single Serve Industry / Compatible capsules - Improve and deepen the technical know how behind the state of the art of compatible coffee capsules - Define the strategy for FAPS's products - Tradeshows activities ---- FAPS is a family-run business who specialises in packaging development and injection molding for several industries. Works with FMCG, watchmaking, logistics, hotellerie, dental industries among others, building close relationships with each customer and developing for each one tailor-made solutions. The core business today are solutions for the Single Serve industry / Compatible capsules

  • Data Entry Analyst Intern at Casale SA
    Nov 2015 - Dec 2015 · 2 mos

    2-months internship - Verify and compile technical datasheet reports related to chemical plant equipment - Draft chemical plant schemes with Siemens-COMOS - tool for technical drawing --- Casale is a Switzerland-based global leader in the design and refurbishment of chemical facilities. It offers a complete range of services and products for the production of Ammonia, Urea, Melamine, Methanol, Syngas, Nitrates and Phosphates.

  • Ethical Information Analyst Intern at Covalence EthicalQuote
    Jul 2014 - Aug 2014 · 2 mos

    2-months internship - Collect information on the internet using various sources among multinational companies, non-governmental organizations, universities, trade unions and medias; - Select relevant info through a quick reading and analysis process: Information related to multinational companies' economic, social and environmental impact globally; - Enter information into Covalence database, coding it according to 50 sustainability criteria inspired by the Global Reporting Initiative's sustainability reporting guidelines, positive or negative orientation, countries, sources; - Participate in research projects covering sectoral and/or thematic analysis - Topic to analyze: Business and Human Rights. --- Covalence EthicalQuote is a reputation index tracking the world's largest companies on Environmental, Social, Governance (ESG), Corporate Social Responsibility, ethics and sustainability. It provides ESG ratings, news and data to investors, and reputation research and benchmarks to corporates.

  • Controlling Intern at IBSA - Institut Biochimique SA
    Feb 2012 - Feb 2012 · 1 mo

    1-month internship Tasks included: - Budget planning, analysis and data processing into SAP - Report formulation for new R&D projects - Updating of old databases and elaboration on excel --- IBSA is a pharmaceutical company that has developed a series of niche-oriented proprietary technologies allowing a quality upgrading of available widely-used molecules and therapeutic solutions. This has been coupled with full competence on the whole range of activities typical of a pharmaceutical company.

  • Front Desk Intern at Banca Popolare di Sondrio
    Jun 2008 - Jun 2008 · 1 mo

    1-month internship - Welcoming clients and day-to-day front desk activities (money transfers, payments, withdrawals) --- Founded in 1871, the Banca Popolare di Sondrio is one of the first popular Italian banks that was inspired by the popular cooperative banking movement. Today, operating nation-wide as well in Switzerland, it provides banking, financial and insurance services.