Leiden, South Holland, Netherlands
I help companies optimize their logistics operations and increase their efficiency. Experience in customer facing roles in the early years of my career led me to develop empathy, communication skills, and their role as a means to build strong professional relationships. My expertise lies in finding solutions that are tailored to the needs of a company, ensuring that the solutions are cost-effective and reliable.
• Identifying and securing potential business opportunities. • Establishing relationships with possible partners. • Developing and nurturing relationships with new and existing clients. • Developing and implementing strategies to increase sales and market share. • Coordinating with sales and marketing departments, to ensure customer success and quality product.
• Generating new business opportunities by researching and identifying potential customers. • Developing relationships with new and existing clients to increase sales. • Coordinating with other departments to ensure customer satisfaction.
• Onboarding B2B users by introducing them to the product and providing instructions on how to use it. • Monitoring customer engagement to identify areas of improvement and opportunities for growth. • Collaborating with the sales team to ensure customer success. • Developing customer relationships to promote and increase loyalty.
• Supporting customers in financial transactions. • Planning and selling transportations, accomodations, and other travel services. • Analyzing sales and performances. • Training new employees. • Managing customer records. • Checking compliance with current legislation.