Raleigh-Durham-Chapel Hill Area
Worked as a Chemistry Tutor for Diablo Valley College from 2019 to present. Key responsibilities: • Opening and closing tutoring center • Providing students with access to textbooks • Tutoring students in all levels of General Chemistry • Assisting students in finding additional resources • Helping students improve their study skills
Working as an Information Technologies Consultant for Diablo Technology Group, Inc from 2017 to present. Key responsibilities: • Windows 7/10 Pro Support • Windows Server Maintenance • Microsoft Exchange User Maintenance • PC Software Installation and Configuration • Maintaining PC Gold Image for PC deployment • Toshiba Printer Maintenance • Phone system maintenance (Polycom and Cisco phones) • Repairing and replacing computers and computer equipment • Managing IT vendors to ensure resolution of problem tickets • Off hours Server Maintenance, including hardware drivers and VMWare ESX upgrade • Managing Microsoft file server migration using custom data scripts to ensure accurate data transfer and minimal business downtime