Luana Costa

Legal Administrative Assistant | Document Management & Legal Support | BSc Biology

Canada

About

I am a Legal Administrative Assistant with a Bachelor of Science in Biology, bringing a detail-oriented and analytical approach to legal support in fast-paced law firm environments. My background in science has shaped how I work—prioritizing accuracy, organization, and critical thinking—skills that translate directly into preparing and proofreading legal documents, managing confidential information, and maintaining structured filing systems. In my current role at DuMoulin Boskovich LLP, and previously at Pushor Mitchell LLP, I support lawyers through document preparation, client communication, and file management, ensuring consistency, precision, and efficiency in daily operations. I have experience working directly with clients to gather and coordinate information, and I am comfortable managing sensitive matters with professionalism and discretion. I am particularly interested in roles that combine legal administration with client interaction and operational support, including intake coordination and opportunities within in-house legal teams.

Experience

  • Legal Administrative Assistant at DuMoulin Boskovich LLP
    Jan 2026 - Present · 7 mos

  • Administrative Assistant at Pushor Mitchell LLP
    Sep 2025 - Nov 2025 · 3 mos

  • Operations Assistant at 24 Hour Snacks
    Oct 2023 - Jul 2024 · 10 mos

    - Top Performer in Sales: Single-handedly sold the store’s most expensive item (along with other high-value products), driving record profits that earned a performance-based bonus—showcasing persuasive communication and strategic upselling. - Trained 2 new hires in inventory management, POS systems, and customer engagement, ensuring seamless onboarding and consistent store operations. - Optimized Inventory & Loss Prevention: Monitored and restocked perishable goods with 100% accuracy, reducing spoilage by maintaining strict freshness standards. - Enhanced Customer Experience: Operated efficiently in a high-traffic environment while resolving customer inquiries, leading to repeat business and positive feedback.

  • Undergraduate Researcher at UBC Okanagan
    Sep 2023 - Apr 2024 · 8 mos

    Thesis: Characterization of Morphology and Growth Traits of Arbuscular Mycorrhizal Fungi (AMF) Under Nutrient Variability Key Achievements: - Discovered novel spore size variation patterns in Rhizophagus irregularis (Cuba8), demonstrating that optimal nutrient levels increased spore diameter by 22% compared to high/low conditions (p < 0.0001), with implications for sustainable soil management. - Designed and executed a controlled in vitro study quantifying AMF traits (hyphal length, tip count, spore diameter) using ImageJ/NeuronJ, revealing significant growth inhibition under high nutrient levels. - Pioneered protocol refinement for fungal culturing and microscopy, reducing experimental error by 15% through daily monitoring and contamination controls. - Authored a comprehensive thesis linking findings to agricultural sustainability, recommending AMF inoculation strategies to mitigate synthetic fertilizer dependency in low-nutrient soils. - Collaborated with a 5-researcher team to analyze nutrient trade-offs, presenting data-driven insights at lab meetings that informed future research on fungal-plant symbiosis.

  • Barista and Cashier at Blenz The Canadian Coffee Company Ltd.
    May 2020 - May 2023 · 3 yrs 1 mo

    - Trained new hires in customer service protocols, beverage preparation, and POS systems, improving team onboarding efficiency (per manager feedback). - Optimized inventory management by auditing stock levels weekly, reducing waste through proactive supply tracking during peak hours. - Delivered personalized customer service in a high-volume setting, resolving complaints promptly and maintaining a 95% positive store rating (internal metrics). - Collaborated across teams to streamline afternoon rush workflows, cutting average wait times while maintaining quality standards.