Canada
▪ Administer the scheduling database for changes in staffing ▪ Work with Excel to producing weekly, monthly and yearly scheduling reports ▪ Ensure the scheduling system is updated and requests are approved according to protocols ▪ Deal with staff and managers to ensure engagements are appropriately scheduled Assist with planning the schedule for the upcoming year ▪ Work closely and in collaboration with the other Audit Resource Planners
▪ Performed general administrative duties such as reception, mail, inter-office communications, outgoing correspondence, and ordering supplies/textbooks/equipment ▪ Maintained the standardized file set-up for vocational/retail student files, government project files, correspondence files, daily organization systems, and dead files (archives) ▪ Provided marketing support to admissions by handling phone inquiries, appointments, walk-ins, and marketing statistics according to structured guidelines ▪ Ensured proper procedures and processes were followed for student registrations, file creations, and start schedules - and inputted into FAST ▪ Prepared diplomas, certificates, and final transcripts ▪ Trained new staff for the Administrative Assistant position. ▪ Ordered and managed office supply inventory
▪ Responsible for verifying and authorizing return transactions and explaining the store policy when necessary. ▪ Greeted customers as the first point of contact and delivered exceptional customer service to support the store in achieving performance targets. ▪ Responded to inbound telephone inquiries and educated customers on store merchandise. ▪ Excelled in a fast-paced setting by demonstrating skills in POS operations, customer service problem- solving and relationship building by communicating effectively with customers from diverse backgrounds.
▪ Scheduled and coordinated meetings, interviews, and special projects. ▪ Answered phones calls and responded to head office and customers’ requests for information. ▪ Ordered and managed office supply inventory. ▪ Trained new administrative assistants ▪ Provided administrative support for HR (i.e., E-Verify processing, Workers Compensation issues, new hire, and termination paperwork).