Singapore
Hello! I am a fresh graduate from Singapore Management University with a Bachelor of Business Management, majoring in Organisational Behaviour and Human Resource. Prior to this, I graduated from Singapore Polytechnic with a Diploma in Business Administration, specialising in Operations Management. My academic journey has equipped me with a strong foundation in business, as well as people-centric and process-oriented disciplines, allowing me to approach business challenges with a well-rounded perspective. Driven by strong passion in Human Resource and Communications, I am motivated to contribute to HR and People Operations professional roles within fast-paced and people-centric environments. Beyond academics, I am passionate about building meaningful connections, both in professional settings and personal life. I also enjoy travelling and spending quality time with friends, as I believe that new experiences and strong relationships are essential to personal growth and staying inspired! Feel free to connect with me!
● Supported HR operational matters (i.e. onboarding, training & development and recruitment-related tasks) ● Drafted HR satisfaction survey questions, contributing to improved clarity of feedback for employee engagement reviews ● Contributed content for monthly HR newsletters, summarising workplace trends, employee events & learning resources ● Researched Taiwan labour regulations, health insurance and workplace-related updates to support employee handbook revisions and HR policy compliance ● Assisted in Responsible Business Alliance (RBA) audit preparations and documentation by collaborating with cross-functional departments ● Provided English–Mandarin translation support for internal HR communications and administrative materials for foreign employees
● Handled customer orders, queries, and service operations ● Carried out opening and closing procedures to maintain operational readiness ● Built strong customer relations through service interaction
● Processed customer orders, generated delivery notes and invoices using SAP ERP ● Managed regular batches of orders and documentation with precision, supporting streamlined service operations ● Assisted in inventory management and operational coordination, ensuring timely and accurate updating of stocks and orders ● Supported documentation – calibration documents, purchase orders & delivery files to maintain organised records for audit