Greater Sydney Area
With over 15 years of experience in event management, I am a dedicated and goal-oriented professional who excels in delivering exceptional corporate and customer events. My passion for events and creating unforgettable experiences drives me to excel in every role and task I undertake. This passion provides the motivation and drive to foster a positive work environment that encourages collaboration and innovation. Throughout my career, I have consistently demonstrated values such as trust, collaboration, and a commitment to excellence. These values have enabled me to work effectively with my team and peers to create world-class customer experiences. I have achieved high-quality results and maintained positive relationships with internal and external stakeholders. My extensive experience in event management, customer experience, communication, and interpersonal skills has allowed me to anticipate future trends and ensure that events remain innovative and engaging. I utilise content, technology, and overall event design to create exceptional experiences that captivate both team members and customers. Key areas: End to end event management Event Production and Stage management Venue event management Crowd Management Corporate events Customer events
Working closely with the Operational team, I am responsible for planning, executing and ensuring the success of events held within Sydney Showground. The 30 hectare Sydney Showground site is managed by the Royal Agricultural Society of NSW (RAS) making the Society one of the largest venue and event management organisation's in Australia. Sydney Showground's elite ENGIE Stadium is home to the Greater Western Sydney Giants AFL team, Sydney Thunder T20 cricket team, as well as hosting a variety of other activities including music events. In addition, the Showground site plays host to over 140 other major events every year attracting over 1 million visitors.
The WSI Experience Centre is a community engagement and education hub, where you can depart on a journey to discover how Western Sydney International will help shape the future of Western Sydney.
Working in the Events Marketing team, and within the Telstra Customer Insight Centre (CIC), my role focused on driving and delivering executional excellence for key event programs at the CIC, working with key stakeholders across the organisation to deliver world class customer experiences. Key Responsibilities: - Manage and lead an agile and cross functional team delivering CIC Event Services - Develop, design and implement event plans and program objectives - Provide seamless event management services in support of the delivery of key programs - Commercial management of programs including program closure, budget to spend and invoicing The centre welcomes a large number of business customers to the centre, from small business to large enterprises. I welcomed close to 7,000 guests through events I executed in FY16-17, whilst also providing a cost avoidance to the Telstra business of over $1.3million.
Project managing all company events, working closely with Sales & Marketing teams, a self-motivated Events and Recognition team lead actively involved in managing event and recognition strategies for the Pacific region. Key responsibilities: - Planning, budgeting, managing and operating corporate and distributor events - Coordination and negotiation with vendors to ensure event success - Coordination of event guest speakers - Project management of all events - Manage Events Assistant Key events: - Regional Convention - Overseas incentive trip - Corporate tours - Product launches, expos and showcases - Leadership training summits - Staff events Nu Skin is differentiated by its ability to demonstrate that they truly have the best people, product, culture, and opportunity in the direct sales, skin care, and wellness industries. As the premier anti-ageing company, Nu Skin sets the standard.
Contours Established in 2004, Australasia Franchise Group operated as the Australian Master Franchise for Contours, a women’s express fitness franchise. Contours was a leader in women’s fitness in Australia. I was responsible for providing training and support to franchisees and staff across many aspects of the business. I also helped develop and execute a web-based member management platform. Organising the Contours National Conference was a key objective where I sourced venues, travel and managed attendee information. I also project managed the promotional merchandise items and sales. EnVie Fitness EnVie Fitness is the innovative new approach to inspirational Women’s Health and Fitness, incorporating the best elements from a range of franchise models. An EnVie business is completely systemised. This new franchise model means franchisee and franchisor have a mutual goal of your SUCCESS. The company was established in 2012 in Australia. I assisted in the launch of this business, writing components of the operations manual and training modules.
- Manage all studio operations - Plan and execute all Studio events including challenges, member events, open days and information evenings - Manage a team of six employees - Achieve set sales KPIs by actively managing incoming leads - Ensure a high level of customer service is provided to all clients - Develop and implement strategies to increase studio sales - Assist with all member enquiries and proactively manage member concerns - Develop sales and marketing tools, presentations and promotional media - Organise and facilitate casual leasing and other marketing activities - Develop and maintain relationships with staff, members and local industry affiliates - Conduct lead and member calls ensuring all calls are followed up in a timely manner