Louise van der Heiden

Experienced senior executive currently not working :)

Buckhurst Hill, England, United Kingdom

About

Experienced Head with a demonstrated history of working in partnership with the Public Sector. Strong business professional skilled in Transformation, Service Delivery, Contract Negotiation, IT Strategy and Management.

Experience

  • Nothing in particular at Myself
    Mar 2024 - Present · 2 yrs 5 mos

  • Program Director at SW London NHS
    Jan 2022 - Nov 2024 · 2 yrs 11 mos

    Working across SWLondon NHS organisations to deliver a co-ordinated Virtual Ward model. A key initiative to increase bed capacity within the NHS which supports patients from their won homes.

  • Relaxing at Freelance
    Sep 2020 - Feb 2022 · 1 yr 6 mos

    Volunteering within the Vaccine Programme to ensure a smooth delivery.

  • BT (12 yrs 1 mo)
    • Head of Contract Management
      Jul 2016 - Sep 2020 · 4 yrs 3 mos

      Executive lead for BT Bespoke UK Government contracts. Responsible for P&L, Risk Mgt, 3rd Parties and overall Commercial Management.

    • Client Delivery Director
      Nov 2015 - Jul 2016 · 9 mos

      Highly experienced in large scale complex deals and deliveries in high profile businesses and public organisations. Capable of developing and delivering innovative strategic solutions for clients that deliver benefits by addressing agreed goals. Working with DWP to deliver the next generation Contact Centre.

    • Client Delivery Director - BT Health
      May 2011 - Oct 2015 · 4 yrs 6 mos

      Responsible for negotiating, planning and managing the transition of all LSP services as the National Programme for IT draws to a close. Achieved a safe, secure and smooth transition for all the Trusts using the BT service.

  • Lead Change Manager at Barts and the London NHS Trust
    Nov 2004 - Sep 2008 · 3 yrs 11 mos