West Midlands, England, United Kingdom
With over 25 years of experience in the accountancy software industry, I am a passionate and driven Key Accounts Director focused on delivering long‑term strategic value to customers. Wolters Kluwer is the industry’s leading provider of on‑premise and cloud‑based compliance and practice management solutions for accountants in both practice and business, and I’m proud to play a key role in shaping how firms leverage these tools to transform their operations. My core strengths include leadership, new business development, account management, and partner channel management. I work closely with the UK Top 10 Accounting Practices and support firms globally as part of the Global Account Management Team, helping them navigate their journey with Wolters Kluwer solutions and the wider ecosystem beyond our technology. At the heart of my approach is a commitment to making things better for our customers and connections. I draw on deep industry expertise to advise on process evolution, operational efficiency, and improved collaboration. My mission is to empower firms with the insight, innovation, and strategic guidance they need to achieve measurable success and stay ahead in a rapidly evolving profession.
I work with the UK Top 10 Accounting Practices and as part of Wolters Kluwer’s Global Account Management Team, leading strategic relationships that influence transformation at scale. My role centres on guiding senior stakeholders through their journey with Wolters Kluwer solutions — helping them unlock value, drive efficiency, and build digital maturity across their organisations. I take a leadership‑driven approach to customer success: shaping long‑term strategy, identifying opportunities for improvement, and ensuring firms have the insight, support, and advocacy they need to thrive. Beyond day‑to‑day engagement, I focus on elevating conversations, removing barriers, and creating alignment across teams so that every partnership delivers measurable impact. With a strong industry network, I actively connect people, ideas, and opportunities to create better outcomes for our customers and the wider profession. Whether supporting operational teams or influencing executive‑level direction, I’m committed to strengthening relationships, championing innovation, and driving continuous improvement across the ecosystem.
Responsible for leadership of the Digital Specialist Team in the UK & Ireland. Our team guide Accountancy Practices & Business adapting from on premise solutions and historical processes to the Online world of data processing. Providing extensive working industry knowledge and advice of evolution of process management for greatest efficiency alongside the provision of Wolters Kluwer Cloud Software Solutions; CCH OneClick, finsit, Twinfield Online Accounting & Basecone for automating data entry-real time. CCH OneClick is the latest innovation from Wolters Kluwer UK enabling our users to transition into the cloud for deeper collaboration with their clients. CCH OneClick inc's Secure Document Messaging/Portal, Open Integration for Bookkeeping, MTD, Data Request & Practice Mobile Apps, links with HMRC for Digital Tax Accounts all feeding back to our market leading compliance suite. Twinfield is an International Web Service for Online Accounting. Twinfield was the first web service for online accounting in Europe, and is praised by both Gartner and IDC. Subscribers have access to their online accounts from any place and at any time. Online accounting from Twinfield is available at a flexible monthly subscription rate. Basecone supports 75,000 companies connected to over 1,800 accounting firms. Basecone recognises submitted invoices and automatically codes them ready to be checked and approved by the customer and/or yourself. Offering seamless collaboration with your clients, efficiencies due to automated recognition, real time processing and coding of documents & documents which are stored on a secure cloud solution for 10 years.
My primary focus and specialism is Invu for Accountancy Practices and the huge benefits document management adds. I am responsible for the day to day management of Invu's relationships with Sage, IRIS & Star as well as looking after Invu's principal partners.
An expert in software solutions for accountants in practice I covered the Midlands area in a new business sales role. In 10+ years with Sage roles included Field Support, Account Management, Trainer, Channel Account Manager and Direct Sales.
New Business Sales. Responsible for selling Apex Accounts Production software to accountants in practice.