Louise Dole

Senior Improvement Coach at Lancashire & South Cumbria NHS Foundation Trust

Bamber Bridge, England, United Kingdom

About

Experienced Senior Improvement Coach with a strong track record of supporting teams and leaders to deliver sustainable improvement across the healthcare sector. I specialise in applying improvement science and Lean methodology to improve safety, efficiency, and patient experience. I hold a PgCert in Improvement and Innovation Science and I am Lean accredited through the Virginia Mason Institute. I am highly results-driven, with a focus on translating strategy into measurable outcomes through a collaborative, pragmatic approach that builds improvement capability, coaches multidisciplinary teams, and embeds cultures of continuous improvement.

Experience

  • Lancashire & South Cumbria NHS Foundation Trust (Full-time · 5 yrs 6 mos)
    • Senior Improvement Coach
      May 2023 - Present · 3 yrs 2 mos

    • Quality Improvement Facilitator
      Jan 2021 - May 2023 · 2 yrs 5 mos

  • Lancashire Care NHS Foundation Trust (14 yrs 6 mos)
    • PA to Operations Manager
      Sep 2015 - Present · 10 yrs 10 mos

    • Transformation Manager
      May 2015 - Present · 11 yrs 2 mos

    • PA/Project Support to the Inpatient Transition Programme
      Jan 2012 - Present · 14 yrs 6 mos