Mountain View, California, United States
Consultant Analyst | Sales Incentive Compensation & Commissions | Sales Operations & Analytics | Data Governance Stewardship Driving scalable, data-driven sales compensation strategies that fuel revenue growth, optimize global sales performance, and enhance operational efficiency. With over 10 years of experience across Data Protection, Network Security, Software, Hardware, SaaS, and Cloud industries, I specialize in designing, managing, and analyzing sales incentive compensation plans that align with corporate goals, maximize sales productivity, and ensure compliance. Supporting global sales teams of 20 to 1,700+, I excel in commission administration, incentive modeling, financial forecasting, and sales analytics, leveraging advanced tools like Xactly, Salesforce, and Tableau. A problem-solver by nature, I thrive in highly matrixed, fast-paced environments, collaborating cross-functionally with Sales, Finance, HR, and IT to refine sales compensation structures, improve data integrity, and drive process efficiencies. With a keen eye for data analytics, automation, and incentive plan optimization, I empower organizations with accurate insights, predictive analytics, and scalable compensation solutions. Key Expertise: Sales Incentive Plan Design | Commissions & Quota Management | Sales Analytics & Forecasting | BI & Data Visualization | Database Management | Compensation Benchmarking | Process Improvement | Global Sales Operations | Financial Modeling | Stakeholder Communication. Passionate about turning complex data into actionable insights, driving operational excellence, and aligning sales compensation with business success. Let’s connect and discuss how I can add value to your team!
(Global Institutional Real Estate Commercial & Residential) • Successfully generated consistent revenue growth through independent private equity and capital project investments in global institutional real estate. • Partnered with project management teams across all stages, from initiation to completion, ensuring project success. • Conducted thorough analysis and provided strategic recommendations to mitigate business risks and optimize investment returns. • Utilized advanced Excel skills (complex formulas, pivot tables, VLOOKUPs, charts, Power Query, and macros) to manipulate, analyze, and model large and complex datasets for investment returns, dividends, and royalties. • Managed investor relations and ensured timely distribution of investment returns and royalties. • Traveled globally (90% of the time) to oversee projects and maintain strong investor relations.
• Sales Incentive Compensation & Commissions: o Designed and administered global sales incentive plans for teams of 20-1,700+, driving alignment with sales objectives. o Accurately calculated and processed monthly, quarterly, and annual commissions using Xactly Incent Enterprise, Oracle Discoverer, and Excel, ensuring timely and accurate payouts. o Conducted comprehensive commission audits and resolved discrepancies, maintaining data integrity and compliance. o Developed and maintained commission-related policies and procedures. o Resolved complex commission disputes and inquiries, providing clear and concise explanations to sales teams and stakeholders. o Assisted with monthly, quarterly, and annual financial close processes relating to commissions, including accruals, credits, and revenue recognition. o Led and assisted in the integration of Xactly Incent Enterprise with Salesforce, Oracle E-Business Suite, and other systems, ensuring seamless data flow and accurate commission calculations. • Sales Operations & Analytics: o Developed and maintained sales performance reports and dashboards in Salesforce and Tableau, providing actionable insights to sales leadership. o Analyzed sales data to identify trends, opportunities, and areas for improvement, driving informed decision-making. o Managed territory alignment, account assignment, and pipeline management, optimizing sales coverage and efficiency. o Enhanced CRM data integrity by 25%, improving the accuracy of sales reports and forecasts. o Streamlined sales processes and implemented process improvements, increasing operational efficiency by 30%. o Managed Sales Quotas, and assisted with sales forecasting. o Worked cross functionally with order management, and service renewals, to improve data flow, and problem resolution. o Lead and drove Data Governance and Quality: account, sales leads and contact records deduplication, clean up as well as enhancement on Salesforce. o Expanded sales opportunity pipeline by $7M.
(Global Institutional Real Estate Commercial & Residential) • Successfully generated consistent revenue growth through independent private equity and capital project investments in global institutional real estate. • Partnered with project management teams across all stages, from initiation to completion, ensuring project success. • Conducted thorough analysis and provided strategic recommendations to mitigate business risks and optimize investment returns. • Utilized advanced Excel skills (complex formulas, pivot tables, VLOOKUPs, charts, Power Query, and macros) to manipulate, analyze, and model large and complex datasets for investment returns, dividends, and royalties. • Managed investor relations and ensured timely distribution of investment returns and royalties. • Traveled globally (90% of the time) to oversee projects and maintain strong investor relations.
• Led a team of 40 Service Desk Administrators, providing exceptional customer support in a 24/7 global call center environment. • Maintained a 30-second Average Speed to Answer (ASA) while handling 50-120 calls per shift. • Resolved complex customer inquiries and escalated issues, demonstrating strong problem-solving skills. • Ensured data integrity and quality across multiple CRM systems. • ITIL Foundation Certification, and CSP Certification.