Fort Lauderdale, Florida, United States
I’m proud of my family that I’ve created over the last decades of my life; they’re my biggest accomplishment. My moral compass points true to my values: Integrity, courage and respect. I believe in excellence in all aspects of life. My work ethic is defined by my diligence and commitment to the greater success of the team. I live everyday to its fullest potential. I have no rear view mirror and always look for the best path forward.
As VP of Business Development, I’m stepping into a role with a specialized focus on tactical strategies and fostering key channel partner relationships. In continuing my role as a pivotal member of the leadership team, I will be responsible for driving revenue growth, identifying new business opportunities, and developing strategic partnerships to enhance our market presence. Key Responsibilities: I’m tasked with the development and execution of comprehensive business development plans, emphasizing tactical strategies to achieve revenue targets. I’ll cultivate and nurture relationships with key channel partners, ensuring collaborative efforts to maximize market penetration. I’ll lead a cross-functional team of Regional Directors to identify, evaluate, and pursue new business opportunities aligned with organizational goals. I’ll collaborate with executive leadership to align business development initiatives with overall corporate strategy. I’ll work with Business Operations to analyze market trends and identify emerging opportunities. I’ll continue to foster a culture of innovation, adaptability, and continuous improvement within the business development team.
Promoted from National Sales Manager 11/17/22. As Director of Sales I oversee the sales operations for the company. My essential duties and responsibilities include: Develop and execute strategic plans to achieve sales targets. Create and communicate sales goals and ensure C-level executives are informed on the progress of those goals. Maintain All Sales Dashboards Maintain Department Strategic Scoreboard for Leadership Accountability meetings. Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives Manage strategic relationships Collaborate and provide guidance to the National Sales Manager Participate and coordinate Training Summits
In my role as National Sales Manager I have accomplished growing revenue by 110% in a four year period of time (nine figure gains). I was placed in the fortunate position of receiving Executive Level Leadership Training from our partners at The Dash Group. As a result I’ve continued to grow both personally and professionally and my goal is to inspire others while being the best version of myself. My duties and responsibilities included: Created Standard Operating Procedures for calling strategy, systems administration, information maintenance, and sales workflow practices Maintained reporting for the CEO; statistical analysis of calling trends and resulting sales activity Monitored call activity for feedback sessions to improve results
Developed key operational structure for the business including: Construction of retail store, Creation of E-Comm Platform (Shopify), Creation of Social Media Platforms, Construction of Laboratory & Manufacturing Facility, Construction of Fulfillment facility, Brand Development, marketing strategy, sales strategy Hired all employees Developed international supply chain relationships and distribution partners in 5 countries Developed domestic B2B relationships with retail stores and wholesale distribution Turned $90,000 seed money into $1.5MM revenue in just 8 quarters of business – Q4 2013 – Q4 2015 w/ GPMs exceeding 76% Company visibility – sold goods to consumers in 17 countries and wholesale distribution in 5 countries as a result of all efforts
Promotion from DBDM position as I continue to learn all aspects of the business for the company. Manage key departments for the company including – Client Service, Correspondence and Quality Assurance Measure current efficiencies through ongoing analysis to understand where optimization of processes and personal will result in time and cost savings to the organization. Institute policies in the organization to ensure effective implementation and adherence among all employees in my departments Conduct weekly Quality Assurance exercises that oversee the compliance of the Call Center Representatives in both the U.S. and Overseas Operations (India). This includes call scoring, creation of call flow documents and weekly feedback sessions.
Developing B2B relationships through cold calling campaigns. Working with C-Level decision makers to introduce the company’s service. Increased company visibility in key markets increasing portfolio worth by tens of millions Key Markets include Medical Laboratory, Hospital (Low Balance Segments) Consumer (Electronic Retail, Telecom, Tolls/Municipalities) Performed ongoing analysis of existing work strategies that were aimed at the liquidation of receivables on behalf of the clients. I identified areas of cost savings that resulted in substantial increases in profitability through the work strategy Proactively identify Accounts whose revenue may be shrinking so as to address any ‘at risk’ customers and reach out to these accounts to ensure they are retained as customers Proactively conduct strategic account reviews with all assigned clients on a regular basis to review service needs and usage trends. Identify products and pricing that meet client needs and business objectives
Developed B2B relationships through cold/warm calling campaigns. Worked with prospective Tanning Salon Owners to develop their business model and assist them in starting their venture. Maintained client relationships via continued calling and selling residual products (lotions/lamps/ancillaries) Certified Educator and Trainer (Industry specific); averaging 20 annual presentations to groups as large as 300 with thousands trained overall. Involved with all phases of company tradeshows including conceptualization and implementation of tradeshow events Keynote Speaker/Presenter at ITA Expo (Nashville 2006) on behalf of company and its lineup of Indoor Tanning Products and Services
Lipenwald Inc. is a privately held company that offers consumer goods under a number of DBAs. The most popular being The National Motor Museum Mint. Created and implemented telesales processes and practices – this led to the company increasing gross revenues by 15% - additional $2MM of annual sales booked under my supervision (avg. ticket price of $40) and a direct result of my creation of up-sell scripts and all call center sales personal training and ongoing management of that sales process Hired/Trained all inbound and outbound phone reps for the company – after studying and understanding best practices for call center performance, the training was made standard and eventually passed onto my management team for continued implementation to new hires