Brussels, Brussels Region, Belgium
PMO at ORES, overseeing governance and monitoring for the digital transformation program. I coordinate initiatives, track progress, and manage risks to ensure strategic alignment and project efficiency.
I worked on the Capacity Remuneration Mechanism (CRM) program for ELIA with the following responsibilities: 1. Implementation: implementing the necessary processes, procedures through IT and non-IT tools in collaboration with the product architects, customer service, business analysts and IT services. 2. Operations: running the processes developed during the implementation phase (i.e. registration, checks and controls, calculation of parameters… for all CRM participants).
As a Business Analyst in the energy sector on a RPA project, I had to analyze user needs, define functional requirements, and ensure alignment between business objectives and process automation capabilities.
The purpose of the Research & Insight Department is twofold. First it is to provide resources to consultants and clients with articles. The second is to increase the company's visibility through the redaction/share/publication of articles on LinkedIn.
Cov.help is a non-profit organisation working for SMEs who suffered from the Corona crisis. As a Cov.help consultant I have two main objectives: 1. To give free advice to small and medium-sized companies 2. Share and summarize a collection of practices to follow in order to implement these practices on a case-by-case basis.
- Working on contact with clients (negotiation, quotations, ...) - Developing and improving a new commercial approach