Taipei City, Taiwan
Data-driven Human Resources professional with 8 years of experience combining strategic HR Business Partnering and Total Rewards expertise.
・Partnered with business leaders on workforce planning and organisational restructuring, effectively managing the full employee lifecycle to align with commercial objectives. ・Designed and executed an expanded early-careers hiring strategy and corporate engagement initiatives (e.g., Family Day), significantly strengthening employer branding and fostering a cohesive team culture across diverse departments.
・Oversaw monthly payroll processing, C&B reporting, and expatriate management for headquarters. ・Spearheaded the end-to-end HR digital transformation of the local HRIS within 1 year, from vendor selection to implementation, enhancing real-time attendance and roster management. ・Proficient in managing global and local HR systems, such as SAP SuccessFactors, MAYO Apollo. ・Enhanced benefits programmes with a more modern and flexible design, including digitalising voucher payments to bank transfers that shortened processing time by 2–3 days.
・Identified and proactively addressed people and organisational issues for back-office, factory, and distribution centre management teams. ・Executed Performance Improvement Plan (PIP), effectively handled employee complaints, facilitated mediation, and managed divestment processes. ・Communicated changes to salary structure, bonus scheme, and pension buy-out projects, impacting 600+ employees and improving pay mix from 6:4 to 9:1.
・Managed end-to-end payroll operations for over 1,000 employees, ensuring compliance, maintaining accurate data, and providing comprehensive reporting.
・Managed annual personnel cost budget and insurance (Labor Insurance, National Health Insurance, group insurance, and travel insurance). ・Reduced average 2 days’ communication cost by digitising HR forms and supporting the HRIS team to develop the company’s HR system. ・Streamlined daily C&B tasks, including payroll calculation, allowance calculation, and payment application, achieving 3 working days reduction in time.
・Solely represented the HR department at the annual company conference, delivering a presentation that was instrumental in securing executive support for new HR initiatives. ・Led “Open Door” culture-shaping project, facilitating 86 sessions of 1-on-1 sharing and producing 3 department tour videos. ・Attained a 99% response rate in the Employee Engagement Survey by implementing communication plans and establishing group targets across departments.
・Executed recruitment process for office staff and foreign educators. ・Reformed Internship Program with new job and pay grades. ・Facilitated coffee time to connect with newcomers and understand the working environment. ・Coached other HR assistants.