Roseville, California, United States
Customer service driven and decisive HR professional. Experienced in supporting HR Operations Department with HR general practices, leave of absence, workers' compensation, ADA management, policies and procedures, benefit administration, onboarding, employee training. Highly motivated employee with desire to take on new challenges. Strong work ethic and adaptability.
Successful completion of the SHRM Exam Preparation Learning System (July 2024). Pending SHRM-CP Certification- In progress.
Manage employee engagement and retention, compliance, compensation, benefits, employee relations. Communicate with employees via phone, email providing support, answer questions regarding work schedule, benefits. Support business development and support, promote customer loyalty and satisfaction with company's services.
Assist employees with LOA requests. Manage full cycle leave and disability claims according to specific client's policies and procedures. Create reports and audits. Develop new client portfolios. Onboard new clients and implement their policies, procedures.
Leave of Absence and benefit management for organization. Collaborate with HR Benefits team, HR Business Partners, HR Directors and Employees. Support Benefits Team and HR Department with LOA vendor implementation process and transition process to streamline LOA process. Maintain and update policies and other supporting materials in HR portal. Update HRIS system (Workday) with benefit change status for qualifying events. Participate in Interactive process and complete ADA requests. Collaborate with Workers Compensation adjustors to obtain claim status. Track LOA activity and audit data.