Ticino, Switzerland
MEng 1995; MBA 2005 15+ years of experience in research, product development and customer support. Broad and comprehensive experience in a variety of fields linked to Industrial Electronics: power electronics, power quality, information and communication technology, fieldbus and network communication. - Extensive experience in Power Electronics/Power Conversion, Power Quality and Energy Management. - Multiple experiences in Software Engineering in some of the world’s leading companies. - Substantial experience in telecommunication and networking technologies. - Sound engineering approach not only in design and implementation of HW & SW solutions, but also in validation and particularly troubleshooting and problem resolution. Problem-solving, result-oriented attitude. - Technical lead, coach and mentor. - Project management skills, exercised in various Program Leader assignments. Prolific inventor holding various patents/applications, and a respected author of technical papers presented at major conferences. Soft skills / behavioral strengths: - Broad technical expertise, but still curious and eager to learn. Actively seeking opportunities to enhance own knowledge. - Clear and analytical thinking; attention to detail. Creatively identify and implement solutions to complex problems. - Clear and effective communication. Proactive communication within and beyond the local organization. - Inclusiveness and empathy: ability to work in a team, engaging and motivating others. At the same time, self-motivating and able to autonomously plan, organize and execute own tasks. Internationally mobile, with composite experiences throughout Europe, having worked and lived in Italy, the UK and in Switzerland. Open-minded, respectful of different cultural perspectives, and willing to accept new challenges. Adaptable and proficient in an international environment.
Driving customer satisfaction, partnering with key players to address their most challenging technical issues. Support of key UPS installations, leading composite root cause analysis in case of field issues. Define and propose solutions to improve field reliability and extend product life, as well as optimizing system configuration to maximize performance and/or mitigate compatibility issue.
Senior Engineer at ABB Industrial (Switzerland) SA. Within ABB Electrification Product division, dealing with Uninterruptible Power Supplies (UPS).
Technical responsibility for high-efficiency UPS operating modes, introducing combined HW & SW features targeted to larger UPS systems. Duties also include: identification of innovative concepts and solutions, protection of Intellectual Property through patent application disclosures, industry visibility initiatives (e.g. participation in Power Electronics conferences).
Senior Consultant with MOX Consulting, assigned to IT projects for S.S.C. (part of the Pirelli / Telecom Italia group). Duties included design, development and maintenance of advanced e-business and e-CRM solutions for the Pirelli Tyre business.
Leading the Customer Service team (10 people) for the Italian region, managing the after-sales business, including Service marketing, Service field activities and spare parts.
Responsible for the introduction of Lean methodologies throughout the organisation, with particular reference to logistics and operations.
HW, FW & SW design in conjunction with other R&D centres in Raileigh (NC-USA) and Helsinki (Finland); management of projects (Project Leader) for the new product development and customisation of existing products, with increasing responsibility over time.