City of Johannesburg, Gauteng, South Africa
As a Non-Motor Claims Specialist with over a year of experience at Old Mutual Elite, I focus on delivering tailored claims resolutions for high-net-worth and elite clients. Leveraging expertise in policy interpretation, coverage review, and complex claims resolution, I ensure a seamless and discreet process that aligns with the unique needs of discerning clients. My role includes collaborating with brokers, underwriters, and service providers to maintain precision and confidentiality throughout the claims lifecycle. With a commitment to client-first service and operational excellence, I aim to protect client assets and exceed expectations while contributing to an elevated standard of claims management.
As a Non-Motor Claims Specialist, I bring deep expertise and a client-first mindset to managing and resolving complex claims for high-net-worth and elite clientele. My role goes beyond standard claims handling — I provide tailored, discreet, and efficient claims solutions that protect the lifestyle, assets, and expectations of discerning clients. With a strong background in non-motor insurance (including home, contents, personal liability, and valuables), I work closely with brokers, underwriters, and service providers to ensure seamless claims experiences, from first notification to final settlement. Known for my attention to detail, integrity, and proactive communication, I aim to uphold the highest service standards while maintaining empathy and fairness in every claim.
Processed and administered short-term insurance claims. Coordinated claim assessments and repair processes. Managed customer interactions and claim documentation. Assisted with dispute resolution and claims investigations.