Pietermaritzburg, KwaZulu-Natal, South Africa
I am detail-oriented and multilingual Data Capturer with extensive experience in healthcare data management, including HIV, TB and patient tracking programs. Proficient in Tier.Net, DHIS/webDHIS, Vantage FSE, and Microsoft Office, with strong skills in data validation, reporting, and statistical compilation. I am skilled at coordinating clinic operations, collaborating with healthcare staff, and ensuring accurate, timely data submission. Adept at working under pressure, managing time effectively, and leveraging both technical and interpersonal skills to support high-quality healthcare services
In my current role at the Department of Health, I serve as a dedicated Data Capture responsible for the accurate and timely entry of patient records, laboratory results, and program specific data, including HIV, TB, and HTS information. I work closely with clinical staff and facility managers to validate data integrity, correct discrepancies, and uphold strict compliance with national data standards, ensuring that all healthcare information is actionable, reliable, and audit ready. My daily responsibilities include generating and submitting routine reports on a daily, weekly, and monthly basis to support facility managers and provincial health authorities in monitoring performance, identifying trends, and making informed decisions. I am proficient in using Tier.Net, DHIS/webDHIS, and Microsoft Office tools to compile statistics, track patient outcomes, and maintain high quality datasets. I also play a key role in data quality assurance by conducting regular checks, identifying gaps, and implementing corrective measures to prevent recurring errors. Over the years, I have developed strong time management and communication skills, enabling me to work effectively under pressure in a fast paced clinical environment. I collaborate with nurses, data clerks, and operational managers to streamline data flow and ensure that all submissions meet deadlines. My attention to detail and commitment to accuracy have contributed to improved data reliability and better healthcare decision making at the facility level. I also train new staff on data entry protocols and system usage, fostering a culture of data accountability. Through my work, I strive to support the Department's mission of delivering high quality, data driven healthcare services to the community.
At Broadreach Healthcare, I was responsible for the comprehensive management and reporting of patient, laboratory, and TB data to support informed healthcare decisions. I regularly generated detailed reports using Tier.Net, ensuring that all data entered was accurate, complete, and submitted on time. My role required close collaboration with clinic staff and facility managers to validate HIV and facility data, identify discrepancies, and implement corrective actions to maintain data integrity. In addition to my data capture duties, I took on operational leadership responsibilities, including overseeing team logistics and vehicle coordination to ensure smooth daily operations. I also assumed additional duties during the Data Quality and Use Officer's absence, demonstrating my ability to adapt and lead when needed. I worked diligently to maintain accurate, actionable healthcare information by cross referencing source documents with electronic records and following up on missing or inconsistent data. My ability to multitask and prioritize tasks allowed me to manage high volumes of data without compromising quality. I also participated in team meetings to discuss data trends, challenges, and solutions, contributing to continuous improvement in data management practices. Through my proactive approach and attention to detail, I helped reduce data errors and improved the reliability of reports used by management and stakeholders. This experience strengthened my skills in data validation, teamwork, and leadership, and deepened my understanding of the critical role that accurate data plays in healthcare delivery and program effectiveness.
During my time at Health Systems Trust (HST), I was responsible for capturing patient visits, blood results, and clinic data using Tier.Net and webDHIS. I compiled daily, weekly, and monthly statistics for the Centers for Disease Control (CDC), ensuring that all data was accurate, complete, and submitted within strict deadlines. A significant part of my role involved patient tracking and follow-up: I retrieved and tracked patient files, managed early and late missed appointments, and coordinated with the CCG (Community Care Group) team to monitor patient outcomes and ensure continuity of care. I worked closely with nurses and facility staff to verify data entries, resolve discrepancies, and maintain up to date records. I also attended regular Nerve Centre meetings, where I presented facility reports and collaborated with stakeholders to address data quality issues and improve program performance. My ability to work under pressure and manage multiple tasks simultaneously allowed me to handle large volumes of data efficiently while maintaining high accuracy standards. I developed strong organizational and communication skills through daily interactions with clinical teams and external partners. I also assisted in identifying patients lost to follow up and supported efforts to re-engage them in care. This role gave me valuable hands-on experience in healthcare data systems, patient tracking, and cross team collaboration. It reinforced my commitment to using data as a tool for improving health outcomes and strengthened my foundation in public health data management practices that I continue to build on today.