Long Nguyen

Dealer/Floor Supervisor at Thunder Valley Casino Resort

Sacramento, California, United States

About

Experience

  • Dealer/Floor Supervisor at Thunder Valley Casino Resort
    Jun 2010 - Present · 16 yrs 2 mos

    Checks tray from previous shift for accuracy, help count tray at shift change. Make sure all Gaming Commission regulations are followed. Pay attention to game protection, dealers, and players to ensure the integrity of the game. Make sure all games are move at a require pace. 4 Diamonds guests service, from answering questions, solving problems, comping, and calling for beverage servers. Helping and evaluating Team Members in a respectful manner. Encourage new players to sign up for players card, make sure all buy ins, win/loss, time of play are accurate. Have a knowledge in MTL/ATL. Lastly know when and how to do fills, credits, and marker. Complete all other duties assigned.

  • Blackjack Dealer at Redhawk Casino
    Nov 2008 - Jun 2010 · 1 yr 8 mos

    Protects and controls game given. Deal the games according to the rules and procedures, handling money transactions and letting the Floor Supervision know of any suspicious activities. Make sure the game runs smoothly and inform Floor Supervisor of any problems or mistakes. Providing RICH experience to all guests and Team Member. Learn new games when available for training. Knows current gaming laws whether it's federal, state, or internal.

  • Blackjack Dealer at Cache Creek Casino Resort
    Feb 2004 - Nov 2008 · 4 yrs 10 mos

    Controls the flow and pace of the game at assigned table following department policy. Smiles, eye contact, greets guests, thanks guests for tips and wishing guest "good luck". Shuffles and deals cards required for play of the the assigned. Exchange money to casino chips. Pay and take bets according to winning and losing. Maintain chip tray orderly. Notifies Floor Supervisor of any problems or mistakes and anything seems unusual. Answers questions that any guests may have.