Goodyear, Arizona, United States
I am an IT professional with a Bachelor of Science in Information Technology with an emphasis in Cybersecurity from Grand Canyon University, where I developed a strong foundation in cybersecurity through hands-on coursework in network security, ethical hacking, digital forensics, secure systems administration, cloud administration, enterprise networking, and incident response. Professionally, I have several years of experience troubleshooting complex automated systems in manufacturing and distribution environments. My work has strengthened my analytical thinking, root cause analysis, technical documentation, and ability to solve critical problems under pressure—skills that translate well into cybersecurity operations. My cybersecurity education includes coursework in: * Cybersecurity Foundations * Cybersecurity and Ethical Hacking * Cyber Forensic Investigations * Analysis, Design, and Management of Secure Corporate Networks * Enterprise Route & Switch * Security-Driven Systems Administration * Linux System Administration and Maintenance * Cloud Systems Administration and Maintenance * IT Project Management * Database Systems and Applications Throughout my degree, I gained hands-on experience with Windows administration, Linux, Active Directory, virtual machines, network analysis, Wireshark, Kali Linux, digital forensics, risk management, and enterprise networking concepts. I am passionate about protecting enterprise systems, investigating security events, and continuously expanding my knowledge through hands-on labs and independent learning. I am currently pursuing opportunities in Security Operations (SOC), cybersecurity, network security, and information security where I can combine my troubleshooting experience with my cybersecurity education to help organizations defend against evolving threats. Core Skills: • Cybersecurity • Incident Response • Network Security • Windows Administration • Linux • Active Directory • Digital Forensics • Ethical Hacking • Root Cause Analysis • Technical Troubleshooting • Enterprise Networking • Cloud Administration • Risk Management • Technical Documentation
Perform advanced troubleshooting and maintenance on automated material handling systems, robotics, conveyors, and PLC-controlled equipment in a high-volume fulfillment environment. • Diagnose electrical, mechanical, and control system faults using schematics, ladder logic, and test equipment. • Execute preventive and corrective maintenance (PM/CM) to ensure equipment reliability and minimize downtime. • Work with Allen-Bradley PLCs, VFDs, sensors, HMIs, and safety circuits. • Document work orders, repairs, and system issues using CMMS in compliance with Amazon RME standards. • Collaborate with operations, engineering, and reliability teams to support continuous improvement initiatives.
As a Maintenance Technician at GXO, I support high-volume fulfillment operations by ensuring the reliability, performance, and safety of automated systems and facility infrastructure. My role spans mechanical, electrical, and robotic troubleshooting, with a focus on minimizing downtime and keeping production running efficiently. Key Responsibilities • Perform preventative and corrective maintenance on conveyor systems, including motors, rollers, sensors, pneumatics, and control components. • Maintain and troubleshoot SCARA robotic systems, diagnosing mechanical, electrical, and programming-related issues to restore optimal performance. • Respond quickly to equipment failures and production interruptions, identifying root causes and implementing long-term solutions. • Support building and facility maintenance, including lighting, plumbing, basic electrical work, and general repairs to ensure a safe working environment. • Collaborate with operations, engineering, and safety teams to improve equipment reliability and workflow efficiency. • Document all maintenance activities, parts usage, and repair actions through the CMMS. • Assist with equipment installations, upgrades, and system optimizations across the warehouse. Core Skills Conveyor Maintenance • Robotics (SCARA) • Mechanical & Electrical Troubleshooting • PLC Awareness • Preventative Maintenance • CMMS • Warehouse Automation • Safety Compliance • Building Maintenance
• Troubleshooting and Problem-Solving • Attention to Detail • Critical Thinking • Technical Aptitude • Preventative Maintenance Mindset • Adherence to Protocols and Procedures • Risk Assessment Skills • Communication Skills • Working Under Pressure • Continuous Learning and Adaptability
• Systems Integration • Attention to Detail • Analytical Thinking • Preventative Maintenance and Risk Mitigation • Technical Documentation and Reporting • Adherence to Safety and Security Standards • Problem-Solving Under Pressure • Continuous Learning and Adaptation to New Technologies