Overland Park, Kansas, United States
As a Technical Trainer III at Hyland, I leverage my skills in active listening, virtual collaboration, and interactive learning to train new Hyland employees on the company's software. I have been with Hyland for two years, and I enjoy helping others learn and grow in their roles. I also co-own Circean Studios, LLC, a small business that develops indie games for mobile and PC platforms. I have been involved in this venture for over eight years, and I am passionate about creating engaging and innovative gaming experiences. I have earned multiple certifications in elearning tips, learner engagement, and training program design and delivery from LinkedIn. My mission is to use my expertise in education and gaming to empower and inspire others. I value creativity, diversity, and collaboration, and I am always eager to learn new things and take on new challenges.
• Delivered comprehensive training programs for Alfresco and the Content Innovation Cloud. • Designed and facilitated engaging technical training sessions to enhance customer and team confidence. • Specialized in creating practical learning experiences through instructor-led sessions and eLearning content.
• Conducted comprehensive training sessions for new Hyland employees on Hyland Software, ensuring a smooth onboarding experience. • Led specialized Alfresco training programs, enhancing product knowledge for both employees and customers. • Developed engaging educational materials to facilitate effective learning and retention of software functionalities.
Co-own small business developing indie games for mobile platforms.
As a Learning Specialist I have a passion for technology and support the growth of each of the store team members by teaching them about our product line-up, customer service skills, and resources that will prepare them to offer a world-class customer experience.