Novi Sad, Vojvodina, Serbia
As the Head of People at Launch Control, a fast-growing startup, I manage and develop all aspects of the people function, from recruiting and onboarding to performance and culture. I lead a team of seven exceptional people operations professionals who support the company's vision and values and ensure that every employee has the best possible experience and opportunity to grow. Specializing in hands-on work and the organizational aspects of HR, I thrive on building initiatives from the ground up, tailored to the organization's unique culture. -> Proven expertise in providing strategic insights and organizational recommendations to senior management. -> Proficient in developing comprehensive strategies and quarterly outcome plans. -> A dedicated coach to managers in outcome management, empowering them to set their team members up for success and victory. Particularly passionate about the startup environment, driven by the excitement of creating and shaping workplace culture.
Leading a dynamic team of seven professionals. Offering strategic insights and organizational recommendations to senior management. Proficient in crafting comprehensive strategies and quarterly outcome plans. Specialized in coaching managers in outcome management, empowering them to set their team members up for success and victory.
Internal HR Reviews & Promotions Recruiting R&D Accounting Legal IT Managing Office Leading a team of 4 extraordinary team members! Making sure everyone and everything is taken care of.
People Operations / Recruiter Role included: - Consistent and efficient interaction with other employees across the organization - Prepared and conducts SOPs - Onboarding/Offboarding team members - Administrative tasks - preparing documents in accordance with labor law; keeping track of employees' records and communicating with them on the desirable benefits package - Administrative support for accounts payable - Keeping track of Companies costs & Expenses - Sourcing and Headhunting using Linkedin Recruiter account, crafting Boolean search strings - Conducting Interviews and the first line of CV reviews - IT Admin - managing overall company access: Google Workspace and all company apps - ClickUp expert - designing Space for the different use cases Executive Assistant Role included: - Acted as the point of contact among executives and employees, maintaining a detailed and challenging calendar for COO, organizing internal and external meetings - Tracked tasks and projects; ensured appropriate prioritization with respect to deadlines and organizational developments UX Research Role: - Conduct preliminary research on a variety of topics - UX research and fast prototyping through Mockup - UX Flows
- Enhances executive's effectiveness by providing information management support; representing the executive to others, produces information, conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications -Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel, represents the executive by attending meetings in the executive's absence. - Prepares reports by collecting and analyzing information, taking notes and minutes of meetings - Communicates with acquirers on new or standing relationships - Benchmark competition and monitoring of new trends and innovations - Researches competitive products and analyzes them according to the company's business strategy - Follows the stages of product development (from research to integration) Collects internal and external data and reports to President and COO about active projects - Collaborate with the sales/ marketing team to provide with necessary technical expertise to enable them to sell the product - Research new payment methods, new business opportunities and new market segments - Merchant and transaction compliance tool research based on new or standing relationships
Managing a portfolio of accounts Using contacts to generate new business Engaging in project management duties Delivering presentations Attending meetings with clients Maintaining good relationships with clients AML/KYC on Merchant Merchants support/ Tech support