Liza I.

Office Manager | Executive Secretary | Office Organization & Administrative Duties | Complex Scheduling

Singapore

About

I am a highly motivated individual who sets high expectations for my career. I have excellent interpersonal skills, telephone etiquette and enjoy demonstrating initiative at work. I’m also highly organized and enjoy meeting and interacting with a variety of people. I’ve gained a wealth of administrative experience after spent almost 10 years servicing the Oil & Gas sector. During this period, I have proven to be able to perform professionally in highly stressed environments in both a MNC as well as a niche consultant start up.

Experience

  • Office Manager / Sales Assistant at ARIANESPACE
    Mar 2023 - Present · 3 yrs 5 mos

    Report to Managing Director & Head of Sales, Singapore APAC Office Job Responsibilities • Assist the Managing Director • Answer and direct phone calls • Organize and schedule appointments • Help organize company events (Trade shows, Conferences, Invitations,…) • Plan meetings and take detailed minutes • Write and distribute e-mail, correspondence memos, letters, faxes and forms • Maintain Customer Data Base. • Editing and formatting of RFI, RFP, ROM, BAFO. • Maintain and liaise with local suppliers (Accounting, Legal, Taxes, Payroll) • Assist in the preparation of regularly scheduled reports • Develop and maintain a filing system • Update and maintain office policies and procedures • Order office supplies, goodies and research new deals and suppliers • Book Travel arrangements • Submit and reconcile expense reports • Provide general support to visitors • Act as the point of contact for internal and external clients • Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

  • Executive Secretary / Office Manager, SEA at SUEZ
    Jan 2020 - Jun 2022 · 2 yrs 6 mos

    Report directly to Managing Director, SEA Municipal Water Job Responsibilities : - Oversight of all administrative operations for the offices in SEA including coordinating office move, setting up new offices, control of expenses of employees and offices, rents etc - Work with Managing Director to coordinate and facilitate the execution of administrative initiatives as required. - Management of various vendors related to office operations - Provide secretarial support to the Managing Director such as visa application, scheduling appointments etc - Handle travel arrangements i.e flights and hotel bookings for Managing Director and other employees in Singapore office. - Handle expenses claim for Managing Director - Prepare and manage presentation materials - Schedule internal / external meetings - Taking of minutes and follow up action, if required

  • Sales Administrator at Orolia Maritime
    Jul 2019 - Dec 2019 · 6 mos

    Report to Sales Operations Manager in UK and Zoetermeer Attached to the Operations department, take charge of the administrative management of orders for clients portfolio as an interface between supply chain, sales force, research and development and the company's various internal departments. Take charge of the customer relationship and enrich our knowledge of its expectations. Ensure that the information is recovered in the Supply Chain. Answer customers' questions about delays, costs. Record orders and track them, from signing the purchase order, to routing, and to payment. To ensure the validation and management of orders in the ERP and SAP (SAP By Design). Ensure compliance with the conditions of sale (security of Coface/Credoc payments, instalments, assets, corrective invoices or expense bills, raises, follow-up contract, customer requirements, transport).

  • Inside Sales & Office Administrator at OROLIA
    Mar 2018 - Jul 2019 · 1 yr 5 mos

    Report to VP, Asia Pacific RESPONSIBILITIES Co-operate with sales managers to manage customers and channel partners throughout the sales process through primarily the Pre-Sales cycle. Provide timely and accurate quotes to customers and channel partners. Be accountable for taking leads generated by Marketing and converting them to opportunities for the assigned perimeters (territory, market or products). Provide pre-sales and post-sales tier 1 technical support to customers and channel partners and escalate to Customer Support when necessary. Extensive phone and E-mail interaction with customers, sales managers and channel partners. Monitor literature and collateral requirements for channel partners. Perform cold calling with guidance from Sales Managers and Marketing to penetrate new regions and/or markets. Limited travel for trade shows, trainings or sales meetings. Service Renewals follow up together with Customer Support who has the lead on renewals. Enter, maintain and keep current CRM/Salesforce contacts and opportunity data. Detect new opportunities for Business growth. Monitor when necessary the orders delivery status with Sales Operations. Interact on a regular basis with Sales Managers on leads, opportunities and account status. Office Administration Responsibilities Post, office supply, site register, facilities, VAT Import / Export Demo Equipment: Pack, shipment, administration Repairs: Receive and record before transferring to local Technical team. Ship back to customer upon request of local Technical team. Maintain stock of office supplies.

  • Office Manager, APJ at Gigamon at Gigamon
    Jul 2015 - Mar 2018 · 2 yrs 9 mos

    Reported directly to APJ, VP Sales Responsible for the administrative activities related to HR, legal, accounting, facilities, and general organizational support for Gigamon's Singapore office. Main role to support all APJ employees and possibility other offices as required from time to time. Key Responsibilities • Reception – answering incoming telephone calls, meet and greet all visitors • Processing purchase requisition’s via AX system for APAC region • Ordering office stationary and weekly orders for the office • Processing expenses claims via Concur for VP • Assist team with sales order processing, Deal Reg and creating new accounts/contacts via SFDC • SFDC Maintenance / Pipeline review sessions working with sales teams • Organizing team meetings via Webex • Dispatching of shipments for sales, marketing, support and HR • Reconciling all invoices, corporate credit card transactions and payments • Reconciling all invoices payments to Accounts Payable for payment processing • Managing the administration of internal records in all HR aspects e.g. change of address, holiday requests, holiday tracker for APAC and updating HQ on monthly basis • Main contact for APAC new starters and will manage the on-boarding process which includes, purchasing laptops, systems access, order business cards • Responsible for organizing APAC related events inc QBR’s • Travel to and manage APJ sales events • Responsible for booking all travel requirements for colleagues’ business meetings on daily basis • Key contact for facilities and building work for the office which includes fire alarm testing and monthly emergency light testing, updating health and safety log books • Booking in-house meeting rooms, setting up refreshments and lunch if required