Liza Burns

Chief of Staff / Business Strategy at Infoblox

Mountain View, California, United States

About

Highly skilled General Manager with deep experience in Operations and Strategy within global organizations and start-up organizations - net is I just love making things work and setting up programs for growth. More recently leading the AI Acceleration and Adoption initiative at Infoblox. Proven leader in managing business transformations and executing cross-functional programs to optimize Lead to Cash, Idea to Offer, and Hire to Retire processes. Have led successful teams in Marketing, Product Management, Customer Service, User Experience Design and Engineering, B2B Strategic Accounts and B2C Sales, and Information Technology.

Experience

  • Infoblox (11 yrs 6 mos)
    • Chief of Staff & VP, Business Strategy
      Jun 2023 - Present · 3 yrs 2 mos

    • Chief of Staff, Head of Business Operations and Strategic Programs, Interim CIO
      Feb 2015 - Aug 2023 · 8 yrs 7 mos

      Member of the Executive Leadership team responsible for driving strategic programs and operational processes cross-functionally across Infoblox. Manages all strategic programs in coordination with Vista Equity Partners and responsible for driving Board initiatives. Drives IT transformation programs across all systems and business processes as the Interim CIO. Partners with the CFO to develop the Long Range Plan.

  • Cisco (6 yrs 7 mos)
    • Head of User Experience for Cloud and Virtualization Group
      Sep 2014 - Feb 2015 · 6 mos

      Head of the User Experience and User Interaction engineering team for Cisco's Cloud and Virtualization Group (CVG) supporting over 150 products across Cisco. Manages a global team of Product Interaction Designers, Art Directors, and Engineers.

    • Head of Product, Marketing, and Business Operations
      Oct 2010 - Aug 2014 · 3 yrs 11 mos

      Responsible for Marketing, Product, and Business Operations for the Cloud and Virtualization Group. Functional responsibilities include: portfolio management, new product introduction, software licensing models, cisco development network, innovation programs, go-to-market activities, customer product training, communications, web development, budget management, product development process compliance, university programs, employee engagement, and new process development.

    • Senior Consultant
      Aug 2008 - Oct 2010 · 2 yrs 3 mos

      Had responsibility for the development of Cisco Services programs for the Small Business market targeted to Tier 1/Tier 2 Service Providers. Created new offers and promotions and was accountable for end-to-end program implementation. Assisted in managing strategic relationships with the SPs in this space. Through October 2009, responsible for overall program management and implementation of a global effort to automate and integrate channel support systems and processes for Cisco Systems Inc; created end-to-end process workflows; managed multiple IT projects; engaged and obtained end customer feedback through a variety of market research efforts; developed change management strategies and tactics; created and executed training and communications plan

  • Partner at Azil Consulting, LLC
    Oct 2006 - Sep 2008 · 2 yrs

    Azil is a privately held management consulting practice with expertise in marketing, operations, partnership development, and finance.

  • Vice President at Qwest Communications
    Apr 1997 - May 2003 · 6 yrs 2 mos

    Led Sales and Marketing for Qwest International; Managed Qwest's Strategic Alliances with large US and International carriers; Managed Qwest's divestiture of LD business in 14 states in support of merger with US West. As VP of Marketing led the development and execution of Qwest's consumer marketing strategy; Managed Qwest's internal and outsourced inbound and outbound customer service centers as the VP of Customer Care.

  • SVP, Product Development at KPNQwest
    May 2001 - Dec 2001 · 8 mos

    Led the product development of voice and IP services for Qwest's international joint venture with KPN in Amsterdam.