Fort Worth, Texas, United States
Experienced in quality assurance and international management. - Work experience: Executive Assistant to CEO at Chicilon Media - a leader in digital media in Vietnam, QC Chemist for Alcon, a global leader in eye care - raw material testing, cleaning validation, quality control. - Goals: to attain a summer internship in 2015 and gain more hands-on experience in a professional setting, as well as challenge myself in various areas. - Fields of interest: Business (marketing, management), communication, human resource, pharmaceuticals, chemistry, pharmacy, biology, music, teaching. Specialties: Communication, client service, sales management, consulting, teaching, mentoring, strategic planning, chemistry, market research, violin, calligraphy.
Leading a team of analysts who handle Leisure and OTA agencies.
Full-time MBA student concentrated in Marketing & Business Analytics Honors: Merit Scholarship, Forte Fellowship Activities: Marketing club, Women in Business, International Business club
• Strategic Marketing: Activated company branding plans by increasing TV and print publication exposure (e.g. Forbes Vietnam), developing media materials (TVC, animation clip), and overseeing social media development • Project management: Managed three market research projects on advertising effectiveness and service monitoring with Nielsen and TNS – all of which supported sales improvement using the data collected • Client Relations/Consulting: Supported Sales Director in managing major accounts with monthly revenue totaling $2MM (e.g. Unza, Rohto, WPP) and facilitating effective communication with clients, leading to prompt submission of deliverables on a weekly basis. Consulted new clients on company products and value-added services • Qualitative and Quantitative Analysis: Analyzed sales data monthly and identified top potential industries, presented report to management level (CEO & Sales Director) to develop appropriate seasonal promotions • Sales Management: Managed database of over 2K clients and maintained performance records of 60+ salespeople by tracking individual sales performance and assigning new clients to sales members • HR/Organization/Communication: Involved in hiring and training sales staff, specializing in new employee orientation. Key communication contact between top management level and sales staff. Organized company events and corporate responsibility activities (e.g. food bank, retreats)
• Leadership: Led a cross-functional team on temperature mapping projects to evaluate conditions for final product storage (11,000 ft2 warehouse), successfully validated the optimal storage conditions for products shipped globally • Analytical Thinking/Problem Solving: Analyzed new chemicals using different equipment and tools, with focus on staying in accordance to USP, JP, & EP – three main pharmacopeias, and Good Manufacturing Practice • Risk Management & Assessment: Developed and performed risk assessment analysis of products and validated the sterile integrity of manufacturing equipment with minimal supervision • Production planning: Managed five protocols per month from conception to completion for equipment cleaning validation, a process which involved multi-departmental collaboration and production planning in order to ensure smooth execution in conjunction with production schedule. Finish rate was higher than previous average (3 protocols /month) • Regulatory Compliance: Developed and implemented new validation protocols which addressed risk assessment for old and new products in accordance to procedures’ reconciliation between Novartis and Alcon
• Specialized in testing packaging materials: HDPE, LDPE, PETE, Polypropylene, rubber stoppers, Laminate tubes • Conducted chemical & physical testing and analysis of raw materials: USP/EP/JP testing on chemicals IR, UV, ID tests, Sulfated Ash, pH, Limit tests (heavy metals, Arsenic), Karl-Fischer (water) Assays (Hydroxyl value, saponification, acid value, Iodine value) • Oversaw data collection procedures and proper chemical storage and hazardous materials disposal