Winnipeg, Manitoba, Canada
I am a hard-working, proactive, and outgoing person who is always enthusiastic about my work. During my work experiences, I have consistently improved myself and demonstrated teamwork, problem-solving, and communication skills, which colleagues and management recognize. In my spare time, I enjoy making leather goods. Through my three years of self-learning and research, I can make leather goods such as wallets and handbags. This hobby has developed my patience and attention to detail, making me proud and satisfied. I also enjoy outdoor activities such as hiking and camping, giving me more opportunities to meet different people and strengthen my communication skills and friendships.
• Handled monthly, quarterly, and annual settlements, presenting reports to the General Manager, including sales reports, shipping reports, receivables and payable reports, and inventory summaries. • Prepared detailed invoices to more than twelve customers, including Hitachi and Toshiba, ensuring accurate and timely billing processes. • Reconciled accounts receivable and accounts payable with suppliers and customers on a monthly basis. • Prepared and reconciled eight employees’ payrolls utilizing Microsoft Excel. • Received customer orders daily via email, verified order details, and organized and maintained the filling system by customers’ names. • Processed the company’s external and internal affairs daily via four email accounts, including marketing, administration, accounting, and project management coordination. • Managed procurement, inventory, and distribution of office supplies to ensure adequate stock levels and efficient usage.
• Provide homework tutor in Chan Kwok Wai Primary School in Hong Kong
• Provided tutoring to 10 students with their homework, assignments, and test preparation. • Created instructional materials and lessons tailored to the coursework, ensuring alignment with curriculum objectives and student needs. • Greeted guests at the front desk, providing information about course offerings. • Managed payment transactions and invoicing procedures.
• Participated in a comprehensive 9-month internship program at L Hotel, Hong Kong, in embarrassing roles within the front office, housekeeping, and catering departments, gaining valuable hands-on experience and insights into various aspects of hotter operations.
• Processed monthly sales reports to the General Manager. • Supported the coordination of the general manager’s schedule, including scheduling appointments, meetings, and other engagements. • Collaborated with the banqueting department to coordinate promotions and conceptualize private parties, ensuring seamless execution and customer satisfaction. • Delivered comprehensive after-sales service to ensure customer satisfaction and retention, resolving issues and offering support as needed.