About
Multilingual (Native Chinese, fluent English and Japanese), Skilled Technical Support Engineer with broad base of experience in technical support and Cloud technical support. Resolves problems quickly, delivering high levels of customer satisfaction. Excellent knowledge of problem-solving and customer service.
Experience
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Senior Technical Support Engineer at Qualys
Oct 2022 - Present · 3 yrs 9 mos
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Technical Support Specialist at Infosys
Apr 2021 - Oct 2022 · 1 yr 7 mos
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Technical Support Engineer at Coinbook
Aug 2020 - Apr 2021 · 9 mos
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Technical Support Engineer at Nikko Asset Management Group
Oct 2019 - May 2020 · 8 mos
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Bridge Engineer at ACTIVE Network
Sep 2018 - Sep 2019 · 1 yr 1 mo