Li Yi Michelle Tan

Data Driven Analytics, Strategy & Operations Professional | Project Management | Process Improvement | Customer Insights

New York City Metropolitan Area

About

Experience

  • Personal goal pursuit at Career Break
    Apr 2023 - Apr 2025 · 2 yrs 1 mo

    Dedicated this chapter to travel, strengthening family and friendships, prioritizing mental wellness, and reconnecting with hobbies and personal interests often set aside by the pace of fulltime professional life. This intentional pause created space for personal enrichment, renewed perspective, and a more grounded foundation for longterm growth. Alongside these experiences, I remained committed to independent learning and continuous self-development , earning a Project Management certification while exploring growing areas of curiosity including data, AI, financial markets, and trading. Above all, this season brought fresh clarity, strengthened adaptability and resilience, and reinforced the belief that some of the most meaningful growth is often built through intentional reinvestment in life beyond work.

  • MSC Mediterranean Shipping Company (9 yrs 4 mos)
    • International Trade Business Manager, Import
      Oct 2022 - Apr 2023 · 7 mos

      ● Analyzed market trends and performance metrics, generating recommendations that improved revenue and market share, and customer retention. ● Led a team of four to track partner KPIs, utilizing Power BI and Excel to make data-driven decisions that aligned with business goals. ● Reported monthly and quarterly sales analytics to senior management, providing key insights on market trends and opportunities to support business strategy and market positioning. ● Managed cross-functional projects involving pricing, contracts, and compliance across 23 countries, ensuring alignment with business strategy and international regulations

    • International Trade Business Manager
      Jul 2021 - Oct 2022 · 1 yr 4 mos

      ● Created and optimized Power BI dashboards and Excel PivotTables to track business performance, promotional success, and customer engagement. ● Conducted data analysis and reporting to support marketing initiatives, identifying trends and opportunities for strategic growth. ● Developed presentations for VP-level leadership, showcasing performance metrics and business intelligence reports

    • Client Success & Supply Chain Operations Manager, Refrigerated Imports
      Nov 2018 - Jul 2021 · 2 yrs 9 mos

      ● Led process improvements and compliance projects, resulting in 50% increased import volume and improved regulatory adherence. ● Collaborated with internal and external partners, including sales teams, freight forwarders, and BCOs, to enhance marketing and pricing strategies. ● Managed cross-functional team meetings with clients, vendors, U.S. Customs (CBP), and USDA to resolve complex trade issues and improve workflow efficiency. ● Designed and implemented SQL-based automation tools, reducing manual reporting efforts and increasing data accuracy. ● Conducted risk analysis and compliance monitoring, ensuring seamless execution of trade operations and improving client satisfaction.